Let’s take control of your sound with Deezer Connect!

@albesco 

Maybe there’s a problem with the windows desktop client for deezer. Please try using deezer web player from a browser page. Let’s see if you can use deezer connect this way. 

I tried to use the web player, and it has a different behaviour:

• the chrome web app can see the Android app and vice versa
• it seems they fight each other to control the song to play.

I describe you the tries I’ve done:

• 1) uninstall and then install again the Android app: it make the same… the two applications  “fight each other”
• 2) install the chrome extension : now the
  • Android app doesn’t find the chrome webapp running and still round the circle
  • I have only one device playing 
• 3) uninstall the chrome extension: it doesn’t go back to the point 1… it makes the same as point 2

Can you give me an advice?
Thanks!

(addendum) I also tried to open the webplayer with Firefox, but it is not reachable from the Android  app

I also have the “fight each other” scenario.  It is not clear who is in control and which song is playing.

Sadly, Deezer support seems to be of the level of “have you tried turning it off an on again”.  They ask questions which are clearly irrelevant given my scenario.  I will keep trying because this is a feature I really want to work.

@albesco 

What “chrome extension” are you talking about?

You just need to open Deezer website in a browser tab and log in with your premium account.

Now you should see the browser as a Deezer device if you use die Deezer connect feature from within the mobile app.

I tried a few minutes ago and had no problems controlling the following devices from my iOS Deezer app on iPhone:

• iPad Deezer app
• Windows Deezer client
• Deezer web player in MS Edge tab on Win PC
• Mac Deezer client
• Deezer web player in Safari tab on iMac

This is the extension I was talking about:

https://chrome.google.com/webstore/detail/deezer-control/cmkmelneeccijablfclenghkcbopdemg?hl=en 

I thought there could be some problem/conflict for cookies or password that came from my first/last Deezer free account, so…. I made another test: 

• open chrome in an anonymous profile
• logon with my family account.

 In this way my Android app

• shows again “chrome” as option for the connect
• but sadly it starts the fight again with the browser player.

This should mean it doesn’t depend on cookies or the “Deezer control” chrome extension

Is there any other test I can do?

@soakes I know it could be a little bit frustrating make tests, but… consider that it is not so strange to make tests to set up a sw! 

Ok, this extension could be the problem. It's NOT an official Deezer application. The official Deezer feature is called “Deezer connect” and is part of the mobile Deezer apps to control each other or Deezer web and desktop player.

This third party extension is used to control Deezer FROM chrome browser, not ON chrome browser.

I suggest to remove this extension or try edge browser which works well on my side. 

I’ve made a brand new Edge install.

Sadly it makes the same:

• the Android app can see the Edge player
• as I connect it, the “fight starts” again

:-( 

Ok, i just can talk about using Deezer app on iOS device.

If it's an Android problem you can try using the beta app for Android.

https://www.deezer.com/beta/newandroid

btw… what exactly do you mean with “fight starts”?

Normaly you open Deezer web player on browser page without playing anything.

Then open the mobile app and start playing something. During this open the Deezer connect menu and select “microsoft edge”. Audio playback should stop on app and continue on web player.

This is my experience:

• I open Deezer on Firefox on a Mac.  For some reason a Miley Cyrus track is displayed in the play bar
• I open Deezer on my Samsung S21.  This is a new installation.  I start paying Flow… Beauty and the Beast by the Mayan Factor start splaying nicely.
• I go into audio settings, Deezer Connect and select Firefox
• The music stops playing.  Beauty and the Beast is displayed in the web app play bar.
• The S21 play bar starts flashing (specifically the >| skip to next song button starts flashing).  If I click on the play bar, it displays more info about the song … both the next song and previous song controls are flashing.
• I press play again and it starts playing on the S21

Sometimes I get a blank error message on the web app after I try to control it.