Since yesterday, my squeezebox players and server (raspberry pis) have only been able to play Deezer Smart Radio. Mysqueezebox.com will not accept my credentials to log in to Deezer even though they are correct and I have a paid hifi account. Deezer has been working without a problem for years on my system. Anyone else having the same problem or know the solution?
Thanks
Best answer by deschman
That seems not to be the issue in my case. I still can use Deezer using their app.
As suggested I opende a Service request. And it seems Deezer is moving. This is the answer:
"Thank you for contacting deezer and My apologies for the inconvenience caused!
Our developers have been notified of this issue, and they are actively working on resolving it. We expect the issue to be resolved in the next update scheduled for Monday. We appreciate your patience and thank you for bringing this to our attention.
Please do let us know if we can be of any further assistance."
Yes, same here. But also squeezebox server - running a win10 - logs says that not able to connect mysqueezebox.com. But still able to login with browser from the same pc.
Thanks
My squeezebox server logs say the same thing: ‘Slim::Networking::SqueezeNetwork::_error (423) Unable to login to SN: Invalid mysqueezebox.com username or password’
I was able to log in to a different mysqueezebox.com account on the website, where I am already logged in to Deezer, but seems squeezebox server cannot connect to that different account either. Looks like the problem at the mysqueezebox.com end?
And just like that, my connection to Deezer through mysqueezebox.com is back. Problem must have been with mysqueezebox.com
As other people have said, the continued existence of that site is really important for those of us who access Deezer through our squeezeboxes.
Yes, again, same here! Started to work also just like that, all is back to normal. Great!
Mine does not work. Same thing, it would not accept credentials for Deezer on mysqueezebox.com. Tried also from the players directly but same issue.
Same here. Can't access my Deezer Music anymore in LMS. Mysqueezebox.com days wrong credentials when trying to login in Deezer, while credentials are correct.
I have the same problem. Mysqueezebox.com is not able to login into my Deezer account. I hope Deezer will solve this problem really soon. After 10 years of continuously havig a premium account I do not want to quit. Unfortunately my Deezer subscription is completely worthless without integration of squeezebox.
Well, yeah. Same problem again today than earlier… Only smart radios available and cannot login to deezer account from mysqueezebox.com. But this time there’s no error in squeezebox server log.
Could it be that Deezer recently changed the login procedure? When looking at the developer guides I see a reference that a login popup will be openende for authentication but this is kot the case in Mysqueezebox.com.
Same problem with no access to Deezer from LMS since 2 days now on.
Deezer guys, please respect LMS/Squeezebox ecosystem listeners with most of them premium accounts and thks to fix asap trouble.
Rgds
The support is really funny. They say the issue is solved (without solving anything). I paste their reply (in German)…
Ich wollte dir mitteilen, dass wir vorerst eine Lösung für das Problem gefunden haben. Wenn du möchtest, kannst du gerne unsere Community besuchen, um mehr darüber zu erfahren und dich an der Diskussion zu beteiligen. (Link to this thread included)
Ich wollte nur klarstellen, dass das Problem nicht auf unserer Seite lag. Falls du jedoch weiterhin Schwierigkeiten hast, empfehle ich dir, dich direkt an Squeezebox Support zu wenden. Du kannst sie hier kontaktieren.
I am afraid Deezer is not willing to help.
maybe
Also, this is a thread in the squeezebox forums about the same issue: https://forums.slimdevices.com/forum/user-forums/mysqueezebox-com/101311-deezer-plugin/page19
From a post of mherger I understand that Deezer is indeed not very helpful up to now.
Maybe Deezer is trying to force everyone to Sonos?
Hi deschman
I can’t figure out how to uncheck my message as an answer. I don’t think it’s an option.
I raised a ticket as recommended in the slimdevices thread and they replied:
‘I wanted to let you know that we have resolved the issue for now. If you'd like, you can also visit our community to learn more about it and join the discussion here.
I just wanted to clarify that the problem was not on our end. However, if you are still experiencing any issues, I kindly suggest reaching out to their support directly. You can contact them here.’
I don’t like the way the say ‘resolved for now’. And right now it is not working again.
Well, yeah. Same problem again today than earlier… Only smart radios available and cannot login to deezer account from mysqueezebox.com. But this time there’s no error in squeezebox server log.
Right now, I can log in on mysqueezebox.com, and it shows all my players. But the squeezeserver is only offering smart radio (I have Deezer family), and if I try to play something from the smart radio the log says ‘Remote streaming Deezer track’, but it doesn’t play.
Same issue for me too, getting “Invalid username or password” on mysqueezebox.com :( Only started happening last few days.
I would move back to Spotify or Tidal but just just signed up for another 12 months :(
Hi same issue here
getting “Invalid username or password” on mysqueezebox.com
I can log into deezer so know the user name and password are correct
I can play radio stations etc so squeezebox is working ok
really annoying as I have a party tomorrow and really want my music to work, at this rate I will be looking at spotify to play on my Raspberry Pi’s
If you are having this issue, you should raise a ticket and also give a like to the following post by
Me too are having these problems. Made a support request.
Unfortunately, this thread is marked as solved by Deezer. I do not think that someone official will read this post any more.
@Deezer:
There is a large Squeezebox family, some of us (like me) has been using Deezer for many years.
We have always supported Deezer, even though many friends have switched to other steaming portals.
PLEASE PLEASE don't let us down now.
Help us actively so that we “Squeezebox friends” don't have to change the streamingprovider.
MANY THANKS
Hello,
From today I can listen Deezer on my Squeezebox players. Is this only a temporary malfunction 😥 or Deezer stopped support 😡 the best digital music players?
Please let me know asap, because if it was stopped, I would jump to Tidal with my family subscription (after almost 7y).
Regards,
M
No way! I’d rather replace music provider that I replace mine SB players by Sonos.
Hello, same problem here
getting “Invalid username or password” on mysqueezebox.com
I can’t log into Deezer anymore. Unfortunately I just bought a year long premium Deezer subscription.
Please help with this issue, I don’t like other streaming services.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
