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Kinnen reeds verschillende dagen deezer nier via onze Nuvo installatie afspelen. Cache leeggemaakt helpt ook niet. Via app op carplay hebben we geen problemen.

Hello @bruno65 unfortunately don’t have good news on this.

After investigations, it seems the “issue” is related to an update Deezer has done as we moved from HTTP to HTTPS.

Several older devices that still use the HTTP protocol are now incompatible to stream Deezer using our API.

The solution would be for Nuvo to update the protocol to HTTPS.

Thank You Leonida,

Is it possible for you to inform Nuvo about this?

 

I would really love to use Deezer again.

Helo @bruno65, You're welcome!

Nuvo is already aware of the situation and understands that an update to HTTPS is needed to restore compatibility.

Thanks for preference!

Hi @Kris Nuyts! You’ve contacted the English community, which is awesome!

To get the best help for your situation, though, it’s better to reach out to the DE community.

They’ll have more specific info that might help.

Let us know if you need anything else!

Hello @Desiree Pillay, thank you for sharing your concerns.

I’m really sorry to hear about the issues you’ve been experiencing with Nuvo.

Please know that we are actively working to resolve this problem as quickly as possible.

I understand the disappointed of being unable to use the service you enjoy.

If there’s anything specific you’d like us to assist you with in the meantime, please let me know.

Sorry for any inconvenience this may cause you.

How do I cancel Deezer? 

Hi ​@Desiree Pillay I am sorry to hear you want to cancel. Please contact our Deezer Support Team and our agents will help with your request.
Thanks 

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