Music stops after a one or few songs

I keep experiencing the same problem every time in the Windows application, and even in the web player. This is completely frustrating and made me choose another plafeform than Deezer

Hi there @TheDioscuri @Roxanne Lebeuf @panduryk 

If you have a HiFi subscription, please bear in mind that our devs have released a desktop app hotfix to reduce these tracks errors when playing in FLAC format. Please update the app or wait for the automatic download and let us know if you notice an improvement 

@Rudi , Same issue here continues on macOS Version 4.25.0 (4.25.0.129), which according to the app is the latest. 

Faced the same problem. After the end of the track, the next one does not turn on and the switching buttons do not work. Only a full page reload in the web version helps. Also recently, a message began to appear stating that "the computer is not on the network", but as you understand, I am now writing to you from this computer and it is very much even on the network.

Windows 10, Chrome and PC app

Hey @aatac 

Sorry to hear that. What kind of troubleshooting steps have you tried?

Hi @Niksons Have you trying clearing cache and cookies of your Chrome? And changing audio quality settings on the desktop app? The issue could be caused by different things, I'm trying to see which bug reports fits best here 

 @Rudi The issue happens intermittently when playing at “High Fidelity” lossless quality. I’m casually just listening to playlists and it will happen sporadically when playing down the list. When I switch back to “Better” 320kbps it doesn’t happen. It’s not user error, something is causing playback failure when using “High Fidelity”.

I've replied to you on the other topic @aatac we've worked hard to fix that HiFi playback issue, especially from the desktop app - but it could be that there are some hiccups. Let me know!

I just realize that this is not my bluetooth headset issues and so many of us hv experienced this 😆

Its happen too often so maybe I will stop my subscription next month if its not fixed

I have the same issue.
Music stops after 1 song. Next button doesn`t work. If I click on an playlist, first song start to play.
This issue is in all browsers in PC and Windows app also. Only reload page allow to play other song once again.
I tried to clear site data, browser data, reload PC etc.

But if I open my account on other PC it works.

Hey there @charits muntachib @mykhaylo.fedyna 

Thanks a lot for reporting this. Could I please have browser, OS and app versions so that I can let our devs know more about this in detail?

In the meantime, Happy New Year!