One Hit Wonder

Answered

Music stops after a one or few songs

Forum|Forum|7 years ago
January 14, 2019
137 replies
11284 views

When playing a playlist or an album I would expect the next song to automatically start after the current song ends.
The current behavior, however, stops the playback after one, or just a few songs. When this happens I cannot manually switch to a new song, all play/pause buttons control the song that just ended. So until I reload the page all I can do is listen to the same song over and over.

This might be the repeat of:
https://en.deezercommunity.com/other-devices-49/fixed-music-stops-after-playing-one-song-on-browser-7208

Debug info:
Using Google Chrome Version 71.0.3578.98 on Debian-based Linux with kernel 4.18.10

Best answer by Rudi

Hi there @maks.kolman

We'll keep an eye on this to see if it's a repeat of the previous issue you mentioned. I haven't seen anyone else reporting this issue in our community recently, especially using Linux.
You could try to clean the browser cache to see if it helps. It could also be that something in your computer is preventing the app to work as it should be, like an antivirus or energy saving settings, for example.
It's important to note that Linux isn't officially supported by Deezer.

Show previous replies

C

Cimethar

Roadie

I have the same issue.
Music stops after 1 song. Next button doesn`t work. If I click on an playlist, first song start to play.
This issue is in all browsers in PC and Windows app also. Only reload page allow to play other song once again.
I tried to clear site data, browser data, reload PC etc.

But if I open my account on other PC it works.

Hello all,

Exact same situation here.

Used to test:

Pale Moon 28.17

Chrome 88.0.4324.104

Edge 88.0.705.50

Os: Windows 10 19041.746

Deezer App (latest available version)

Rudi

Ultimate Superstar

Hey @Cimethar

Thanks a lot for reporting this here, I'll pass it on. In the meantime, I've sent you a password reset email - could you please try changing your password and trying it again?

C

Cimethar

Roadie

Hi @Rudi,

just tested this some minutes ago, I reset my password, logged back into Deezer webpage, same issue, player stops after 1 song (on PaleMoon) and the next button doesn’t react. When I refresh the page I can play one more song.

I tried the same on Chrome and here it worked, I was able to listen to 5 songs in one row.
After this I closed Chrome and re-tested with PaleMoon, and this works too, for now.

If the issue reappears I’ll keep you posted.

Kind Regards,

Cimethar

F

frac

Roadie

Same here on firefox OSX.

Problem is clearly on deezer side. Too much plateform or configuration are affected.

Rudi

Ultimate Superstar

Hey @Cimethar

That's very interesting feedback. Our devs are constantly working on the Web version, and browsers are also updating all the time - it's important to have this kind of feedback constantly. So please keep me posted!

@frac apologies for that, we've been having some issues with Firefox for a while, but we continue to work on it :thumbsup_tone2:

D

Dmitry Plyaskin

Roadie

Ubuntu 20.04 Chrome 88.0.4324.150
Music stops after a one or few songs

B

biebersepiphany

Roadie

When playing a playlist or an album I would expect the next song to automatically start after the current song ends.
The current behavior, however, stops the playback after one, or just a few songs. When this happens I cannot manually switch to a new song, all play/pause buttons control the song that just ended. So until I reload the page all I can do is listen to the same song over and over.

This might be the repeat of:
https://en.deezercommunity.com/other-devices-49/fixed-music-stops-after-playing-one-song-on-browser-7208

Debug info:
Using Google Chrome Version 71.0.3578.98 on Debian-based Linux with kernel 4.18.10

i have been having the same problem since the last month. and i use the deezer desktop app on windows 7

D

Dubstepfireball

Roadie

I'm having the same problem but on PC. It works all right on my phone. You guys have a good streaming service here. But on PC, when I logged in with the same account, it just won't play the next song. When I try it manually, it just plays the first song again. This happened both on the website and the app. It's probably because the computer I use is a wonky one from 2010 with a Core 2 processor. Dell Optiplex 760.

Rudi

Ultimate Superstar

Hi there @Dubstepfireball @biebersepiphany @Dmitry Plyaskin

Thank you so much for the reports. Could you please try something rather unusual? Could you please log out and reset your passwords? Let me know how it goes!

R

rexar1988

Roadie

I have the same problem. Music stops after played song. After reload page I can listen only one song and after deezer stops again…

I was changing browsers, clear caches, nothing helped me.

I listen music in browser, Chrome last version, free acc.

Dev console (Sorry it’s Russian not English)