When playing a playlist or an album I would expect the next song to automatically start after the current song ends.
The current behavior, however, stops the playback after one, or just a few songs. When this happens I cannot manually switch to a new song, all play/pause buttons control the song that just ended. So until I reload the page all I can do is listen to the same song over and over.
This might be the repeat of:
https://en.deezercommunity.com/other-devices-49/fixed-music-stops-after-playing-one-song-on-browser-7208
Debug info:
Using Google Chrome Version 71.0.3578.98 on Debian-based Linux with kernel 4.18.10
Answered
Music stops after a one or few songs
Best answer by Rudi
Hi there @maks.kolman
We'll keep an eye on this to see if it's a repeat of the previous issue you mentioned. I haven't seen anyone else reporting this issue in our community recently, especially using Linux.
You could try to clean the browser cache to see if it helps. It could also be that something in your computer is preventing the app to work as it should be, like an antivirus or energy saving settings, for example.
It's important to note that Linux isn't officially supported by Deezer.
View originalWe'll keep an eye on this to see if it's a repeat of the previous issue you mentioned. I haven't seen anyone else reporting this issue in our community recently, especially using Linux.
You could try to clean the browser cache to see if it helps. It could also be that something in your computer is preventing the app to work as it should be, like an antivirus or energy saving settings, for example.
It's important to note that Linux isn't officially supported by Deezer.
Show first post
Rudi wrote:
Hi there
Thanks for letting us know. Is this happening on 4.19.20?
https://www.deezer.com/desktop/download?platform=win32&architecture=x86
Yes, the problem is happening on 4.19.20. I Unnistalled Deezer app and downloaded again via the link you provided. Just installed the app again and the problem persists.
Hello
Thank you
maks.kolman wrote:
This might be the repeat of:
https://en.deezercommunity.com/other-devices-49/fixed-music-stops-after-playing-one-song-on-browser-7208
Debug info:
Using Google Chrome Version 71.0.3578.98 on Debian-based Linux with kernel 4.18.10
I have the same issue on three different laptops, on two or three different browsers on all those three laptops (IE, Chrome, Firefox). It does not happen on the mobiles, though. We have free accounts, we do not use the desktop app and all devices run under Windows. It seems a very systemic problem, happening to quite a lot of people.
+7Hey
Have you tried our 4.20 version? It's brand new and has been rolled out gradually - it'd be interesting to see if there's a difference on this one so keep us posted 
Hey there!
I have the same problem on 2 of my computers, and also at 2 browsers, like chrome and yandex browser!
Only the 1 song is working and after it stops...thats really annoying guys :( the best music platform mustnt work like that!
chechocol wrote:
maks.kolman wrote:
This might be the repeat of:
https://en.deezercommunity.com/other-devices-49/fixed-music-stops-after-playing-one-song-on-browser-7208
Debug info:
Using Google Chrome Version 71.0.3578.98 on Debian-based Linux with kernel 4.18.10
I have the same issue on three different laptops, on two or three different browsers on all those three laptops (IE, Chrome, Firefox). It does not happen on the mobiles, though. We have free accounts, we do not use the desktop app and all devices run under Windows. It seems a very systemic problem, happening to quite a lot of people.
Have you solve this problem mate?
Kevin Deezer wrote:
Hello
Have a nice day
It`s win 10!
Hello
Kevin Deezer wrote:
Hello
It also happened to ppl who have monthly sub, so i see no point that it happens only to free accounts.
Kevin Deezer wrote:
Hello
Thank you
I just installed Deezer 4.20.21. It’s a quite good version, and i realized that they fixed several annoying bugs. And it LOOKS LIKE the main problem we are discussing here was SOLVED. I’m testing this new version right now, and my playlist is finally working as it was supposed to. That’s awesome, BUT i’m not convinced yet, ’cause in the past versions (4.19.30, for example) this problem used to simply disappear, but always returned after some days.
I’ll be testing this version during the next few days. I will return here to report my experience soon.
Thank you for your attention!
1 person likes this
JedJd wrote:
Kevin Deezer wrote:
Hello
Thank you
I just installed Deezer 4.20.21. It’s a quite good version, and i realized that they fixed several annoying bugs. And it LOOKS LIKE the main problem we are discussing here was SOLVED. I’m testing this new version right now, and my playlist is finally working as it was supposed to. That’s awesome, BUT i’m not convinced yet, ’cause in the past versions (4.19.30, for example) this problem used to simply disappear, but always returned after some days.
I’ll be testing this version during the next few days. I will return here to report my experience soon.
Thank you for your attention!
I download this ver and i still have that problem :( only 1 song and then stop...
+7Thanks for reporting back
Hey
Rudi wrote:
Thanks for reporting back
Hey
Hey Rudi!
It happens to both action i do...flow and my favourite one :(
1 person likes this
On the free version of the desktop app for Windows 10, 4.20.21, the repeat the same song appears to be broken. It works until it hits an advert, at which point after the ad has finished it goes to the previous song on the playlist, and then that repeats until another ad, et cetera.
1 person likes this
+7This could be an issue affecting our Deezer Free users on desktop 
maks.kolman wrote:
When playing a playlist or an album I would expect the next song to automatically start after the current song ends.
The current behavior, however, stops the playback after one, or just a few songs. When this happens I cannot manually switch to a new song, all play/pause buttons control the song that just ended. So until I reload the page all I can do is listen to the same song over and over.
This might be the repeat of:
https://en.deezercommunity.com/other-devices-49/fixed-music-stops-after-playing-one-song-on-browser-7208
Debug info:
Using Google Chrome Version 71.0.3578.98 on Debian-based Linux with kernel 4.18.10
Hello the same problem. try 3 other browser. Edge, Opera. Everywhere this problem. Win 10 last vers
1 person likes this
Rudi wrote:
Thanks for adding to the feedback
Hello, the same problem with desktop app
Rudi wrote:
This could be an issue affecting our Deezer Free users on desktop
Yo Rudi!
Friend of my got a payment version and he got the same problem right now.
1 person likes this
Hello
Thank you for letting us know 
that's so stupid. and I'm paying....
always the same stupid "answers"... which OS, uninstall, reinstall, blah blah
DON'T ASK. FIX!!!
+7Thanks for your honest feedback. We ask questions so that we can help our devs reproduce the issue. If you're being affected by this, could you please tell us the app version and in what part of the app the playback stops? I.e. Flow, mixes, personal playlists, everywhere… 
Hi. I’ve been using Deezer for Windows 10 (ver. 2004) from web-broser (Chrome lastest version, but on others have the same mistake) - for some time it doesn’t switch automaticlly to the next track. It doesn’t matter if it’s album or playlist, if shuffle on or off - it’s still not working. I have to refresh the page, play one file and than refresh again and play etc. Tried Deezer for desktop app, but it does not work either. Could you help me please?
+7Hey
Thanks for letting us know about your experience. Have you tried restarting your internet router to see if it helps?
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