Deezer Xbox App crashing

moving on from deezer, 6+ year client, sad day I have multiple requests to get hearted music back but nothing, not even a wink from deezer specially on music older than time looking at some songs from nirvana and the eons gone white zombie just nothing.

Your app on console sucks, something that should be easy to fix and nothing zero. Started using spottily and all the not available music is there and what you know app just works doesn’t matter on which device/platform etc.

Once you guys sort out your issues, let me know, pretty much will recommit. Would keep support here but the straw that broke the camels back, unstable app, music getting removed and support on getting those back is zero.

Thank you for your feedback @neowonderboy 

I'm sorry we're unable to provide a more reliable service at this time. We'll pass your valuable comments on to the right teams.

2021 will see more stability for our apps, including the Xbox one. Please stay tuned to the community and you'll be happy to join again 

Hi, I Can’t listen to whatever lists or fav albums etc on xbox series s/x while playing games, soon as you try to listen to your own favorite tracks it bombs within seconds…. 

Can you just fix it ?

Hey @BregeN 

Thanks for reaching out. Could you please confirm if you have tried reinstalling the app in the meantime?

We're developing an update for the app this year, it'll be much better!

Maybe, but that needs to be coming for our catalogue first @cainer-1 

Please vote:

I read your reply here with popcorn and holding my seat @Fabian Grimm 

Then I got to the end and I saw your edit, it turned into a horror movie!

Hang in there a bit longer, our developers are still working on the update.

In the meantime, is your Xbox fully updated too? It shouldn't crash that frequently...

Thanks for coming back @Fabian Grimm how's it performing for the past few days?

No problem, @Fabian Grimm at least you replied.

We're very close to getting an update out. Please bear with us a bit longer!

Thanks for reporting it @virileboy please see above for more info!

Hi all! 

I have had so many issues lately with Deezer to the point where it's getting so frustrating it ruins all the fun and I find myself even avoiding my Xbox. 

A month ago...I had issues with the app crashing. When opening it, it would load the screen then restart. 

Would randomly skip tracks or stop playback out of nowhere. 

NOW, for the last hour and a half the app keeps crushing over and over again! I tried everything, nothing works. 

What's going on? 

Hey @jirikovoego 

Thanks for asking. Not yet, but because you asked, I chased for more info.

I know the next three months will see our teams focusing a great deal on fixing bugs, rather than building features. So it's all on the plans.

I'll let you know once I get a proper response 

Xbox app still keeps crashing. It has been really long this keeps happening. app is up tot date. Might switch because of this

We don't like it either @jirikovoego thanks for reporting and letting us know @Fr4nzie 

We have an update planned for the Xbox app but I'm also waiting for more details - as soon as I have them, I'll be sharing with you 

Sorry to hear that @Bloodynoc it's sad to see you go.

The Xbox app has updates planned, in which our teams are working on. But it's also the same team in charge of other features like partnerships and integrations - we're unable to deliver everything at the same time, to things take a bit of time before release, definitely more than what we'd expect.

Your feedback is duly noted