Deezer Desktop App - does not keep me logged in and too many Captchas

The Windows app login issue is so annoying that I have uninstalled it. I don’t have the same problem on Android and there’s no good technical reason why it should happen. I have followed SOFRONO’s advice and installed it as a Window’s shortcut. I get exactly the same user interface and functionality without having to login because that is handled by Chrome.

Deezer team - you should really reconsider the decision to have the app drop the login session after a period. This does not happen with your competitors and, after having shopped around three of them and finally landing on Deezer, I can tell you this is the number one most deficient thing about the basic software experience you provide.

Here’s a user story for your team: As a Deezer user who has the app installed on my personal machine, I want the option to remain logged in indefinitely in the desktop app so that my listening experience is never interrupted.

Well well well. Many months later and still the same old carry on about this authentication problem.

My recurrent login issues have been solved by moving house.

It’s beautiful. The music doesn’t stop. I’m so much happier.

I’m actually rather pleased that Deezer fail happened to me.

pffff.. I connected even my google account to my Deezer account and I still receive this error. What I can do to connect on the app? I changed password, nothing works….

The desktop app connects to the Deezer account on your main browser. Can you all check that your are connected to the right Deezer account on web? 

I am getting totally pissed off with the number of times I’ve got to click of motorbikes, bicycles, buses, stairs, cars, fire hydrants before I can access Deezer. I think I’m off to Spotify.

Is someone from the Deezer team reading this thread? If yes, please replace the Google reCAPTCHA with somewith more modern. A Captcha shoud impact the UX as little as possible. Have a look at “Invisible reCAPTCHA” or even better: “Cloudflare Turnstile”, “hCaptcha”, etc.

trying old version maybe that fix the issuer, or wait to the new update.

Hi @focused_mayer, thank you for your feedback.

I've already shared your input with our developers.

Ironically i can log into the forums with no reCAPTCHA but can’t log into listen to music? I’m cancelling my service until reCAPTCHA or any captcha service is gone... Deezer needs to figure something else out.