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One Hit Wonder
Aug 27, 2018 2:06 PM UTC
Answered

Android Auto and Deezer - Downloads and Offline mode

When I put Deezer into offline mode and use it through Android auto no playlists or albums are shown even though they are downloaded. This would really help in reducing data usage on a long drive.

Also, when browsing albums in Android auto it would be great to find based on artist. My album list is quite long and when trying to find a new album when I can't remember the name is difficult.

Any help here would be appreciated.

Thanks,


Jon
Julius3Answer
Hitmaker
Sep 13, 2018 11:35 AM UTC
Have same issue.

Some temporary solution:
In offline mode, on phone navigate to downloaded albums, playlist. Green dot will appear beside downloaded albums, playlists. Dont clear Deezer from memory, Android auto will see downloaded albums and playlist. If you clear Deezer from memory you will need to navigate to downloaded playlist again.

53 replies

Rob Igo
Ultimate Superstar
The OG
Aug 30, 2019 10:42 AM UTC
Hi @reanime2k

as far as I'm aware on your phone if you've set a playlist to be downloaded (and it does download for offline use), at any point when you add a song to that playlist it automatically downloads it (to be added to the others)?
I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)
Guitar Hero
Oct 17, 2019 2:40 PM UTC

Same problem here. Pixel 3a, android 10.

Rudi
Ultimate Superstar
Ultimate Superstar
Oct 21, 2019 5:02 PM UTC

Hi there @Sandro Klostermann 

Thank you for reporting. I'll be passing this on to our devs :thumbsup_tone2:

Guitar Hero
Nov 1, 2019 6:28 PM UTC

Hi there@Sandro Klostermann 

Thank you for reporting. I'll be passing this on to our devs :thumbsup_tone2:

Hello. Any ideas of when this will be fixed? 

Rudi
Ultimate Superstar
Ultimate Superstar
Nov 13, 2019 11:49 AM UTC

No estimates yet, @Sandro Klostermann. But the next Android app updates should address some issues. We need your feedback then!

Roadie
Feb 6, 2020 7:32 PM UTC

The problem still persists and has not been resolved. 😕

Pia.Deezer
Ultimate Superstar
Ultimate Superstar
Feb 7, 2020 5:32 PM UTC

Hello @th388 we are sorry about that. Have you tried the suggestion of Julius mentioned at the top of the page? 

Roadie
Mar 1, 2020 3:06 PM UTC

This would be a nice feature. Safer when driving. And other apps offer this.

Pia.Deezer
Ultimate Superstar
Ultimate Superstar
Mar 2, 2020 5:36 PM UTC

Hi @rockon1 you would like to shuffle play your downloaded music via Android Auto. We collect all Feedback regarding Downloads on Android Auto here. :wink:

Have you tried the suggestion of Julius mentioned at the top of page 1?  Thank you

Guitar Hero
Aug 15, 2020 5:02 PM UTC

Hi,

I am new and using Deezer Hifi. 

Still in Android Auto and Offline there are no albums and playlists.

 

When will this be fixed?

 

Best Regards

PS: Using Nokia 7.1 with all updates up to date