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Pinned Reply By FloM

Problem resolved for me. Go to settings. Disconnect the Apps authorized to run Deezer (Sonos? Chromecast? Why?). And disconnect Google from your Deezer account. Problem completely resolved.

 

Random question, is Google Music trying to sabotage Deezer? Just asking. In case they don’t have enough of unfair network effects...

33 replies

Guitar Hero
Mar 24, 2022 5:10 AM UTC

Hello,

I’ve got the same issue happening on PC on 5.30.190. This is quite annoying, as it completely stops the playlists. Any fix?

Yula
Deezer Staff
Deezer Staff
Mar 24, 2022 3:32 PM UTC
(She/her) add your pronouns to your signature!
Rising Star
Apr 11, 2022 10:24 AM UTC

I am constantly getting this error now. it is very annoying and simply cant use deezer, i might have to move over to spotify instead.

Roadie
May 6, 2022 7:47 AM UTC

hi, I have the same problem here using the web broswer.

I listen to one song and then “error - An error occured please try again” with retry button.

firefox 99.0

linux ubuntu 20.04

Aug 24, 2022 11:20 AM UTC

deezer desktop version (macOS)

This particular song has also been downloaded to the computer (Mac).
Although I have the song physically, the software does not play the song

Roadie
Dec 4, 2022 8:31 AM UTC

After 1 year still same problem.. really? how you stay in this business? After two months of testing, I've had enough. I got this error about 20 times :/ this is ridiculous, time to try something else. Bye

Roadie
Jan 31, 2023 2:15 PM UTC

When attempting to play a song that I added, I get this message.

This is happening when i try to play it in the Desktop browser, in the phone app it is ok.

 

 

Rising Star
Feb 10, 2023 12:42 PM UTC

When attempting to play a song that I added, I get this message.

This is happening when i try to play it in the Desktop browser, in the phone app it is ok.

 

 

 

This is happening to me also about 20 times a day in the windows app (I have downloaded the latest version form the windows app store - version is 5.50.510 -  but it made no difference). It’s actually making me thing seriously about moving to Spotify…

FloMPinned
Roadie
Feb 15, 2023 2:09 AM UTC

Problem resolved for me. Go to settings. Disconnect the Apps authorized to run Deezer (Sonos? Chromecast? Why?). And disconnect Google from your Deezer account. Problem completely resolved.

 

Random question, is Google Music trying to sabotage Deezer? Just asking. In case they don’t have enough of unfair network effects...

Roadie
Feb 16, 2023 8:40 PM UTC

@FloM, Settings where ?

I cant find where to disconnect Apps ?