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Pinned Reply By FloM

Problem resolved for me. Go to settings. Disconnect the Apps authorized to run Deezer (Sonos? Chromecast? Why?). And disconnect Google from your Deezer account. Problem completely resolved.

 

Random question, is Google Music trying to sabotage Deezer? Just asking. In case they don’t have enough of unfair network effects...

33 replies

Roadie
Sep 25, 2023 4:51 PM UTC

Log out and log back in again worked for me! You might need to reinstall deezer if that doesent work for you good luck!

Leonídia.Deezer
Community Manager
Community Manager
Sep 26, 2023 2:43 PM UTC

HI @Ed Costa, thanks for sharing your experience. 
I'm certain it will be very helpful for other users.
 I really appreciate it.

Guitar Hero
Nov 12, 2023 6:16 AM UTC

2 years later and this is still a thing….
NEVER should the player stop playing music and show this error. Just play something else if the next song has issues. Unbelievable. 

awesomemac
Superuser
Superuser
Nov 12, 2023 7:52 AM UTC

Hi @jtikey what are you using? MacOS, ChromeOS or something else?

Guitar Hero
Nov 12, 2023 8:24 AM UTC

Chrome browser on Windows 11 latest build.

Roadie
Dec 9, 2023 8:15 AM UTC

2 years on and still getting this error on certain songs in my favorites playlist using the Windows app.

It wouldn’t be so bad if it just skipped the songs, but no, it stops the entire playlist until I click ok

Horrible user experience

Rising Star
Mar 16, 2024 10:46 AM UTC

It drives me nuts! I can't use Deezer like this.

Webapp through Rambox.

Jaime.Deezer
Community Manager
Community Manager
Mar 23, 2024 3:44 PM UTC

I understand your frustration, It also happens to me once in a while on desktop app.
It is hard to reproduce though and it would be very helpful if you could tell if there is any pattern (i.e: every certain number of tracks) or if it happens always with the same tracks, etc.?
Thanks 

Rising Star
Apr 13, 2024 12:42 PM UTC

For me it happens randomly. Sometimes it's all tracks, sometimes it's a bunch of them and sometimes it's just one. The first track in a list usually works.

I used to be able to refresh to fix it, but that no longer works sadly.

The interface will tell me it's ‘now playing’ but it's not. 

Dmytro Korolkov
Guitar Hero
Guitar Hero
Jul 2, 2025 12:54 PM UTC

This is continuously problem. Listen to music, open album page, song page, or artist page, almost everytime - got the error.

!

Error

An error occurred, please try again later.


I understand I can log out, log in, and maybe the page will open, but this is not my problem. Almost the same problem with search: 

No results for " your_search"

Why not explore some other options?