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Hi there @Dkolbin 

Thanks for reaching out about this.

Have you tried clearing cache and cookies from your Chrome, and a fresh restart to see if it helps?

Hello,

I have the same issue on Android app, every 2 or 3 song this error occurs.

I already have cleaned the cache, deleted and re-installed the app.
This error is not poping up when i’m on the windows desktop app, only on mobile.

I can’t find very clear and official information on this error. Is there something on-going to fix this?

That’s quite annoying in hand-free to have to get back to my phone to restart the playlist…

Thanks, Harnesh.

Yes, @Harnesh 

We're working hard to improve that part of our Android app, not just the service in general. The next few months should see a substantial improvement in the performance of the app and its reliability. Stay tuned 

honestly, this site is horrible. get error messages, leave it for spotify, which is great, for a few months, only to come back and get error messages again. how do you stay in business?

Thanks for the feedback @Y.L 

We're working hard to improve the performance of our service, so what you experience could be actually temporary. Any chance you could try the desktop app or clear cache + cookies from your browser to test it out?

I’ve the same problem on the desktop app.

This is just not good enough for a service.

@ysu I am sorry to hear that. I know that happens once in a while as it has occurred in my PC too.
Do you have the latest version of the desktop app 5.30.120?
Thanks
 

I’ve downloaded the program a few days before, so whatever the latest was.

And the problem is now gone, but why is it happening at all? 

The same sort of problem was plaguing Tidal as well; the desktop app would not connect correctly sometimes.   I don’t know how you guys achieve that, but both of you are using something very similar.

And of course during all of these problems the browser interface was able to connect.  So this is NOT a network issue; it’s a program bug.

Just like the bloody useless LG Tv app you’re sporting, which I can’t use at all. 

Sloppy programming all around, that’s what it is by the looks.

Anyway, I’m out of here.

Is there any way to fix this? I can’t play my tracks. I know this has been happening for a bit and to some others too.

I am on Chrome OS, and have to stay on it so no mobile app or premium either. 

The same started happening to me yesterday, and yes, I did all the cache stuff, but no fix.

Hi, same here. I use a desktop app (v.5.30.150), I can’t open my favorite tracks. 

Playlists, home page and albums are working fine, but when I open my favorite tracks, I get an error.

Here is my screencast: https://recordit.co/kiL6zkj9pE