Why am I constantly getting this error? Tried everything from troubleshooting..
Driving me insane!
Why am I constantly getting this error? Tried everything from troubleshooting..
Driving me insane!
Sorry about it
In that case, please contact our Costumer Service and they can help you. 🕵🏼
Here is the link: http://dzr.fm/dnFCY2
I get this too. It happens when I’m listening on my airpods pro with my Apple watch connected. If I turn off the watch, I can play music again, it’s really bizarre. I uninstalled and reinstalled the watch Deezer app but no change. Loathe to uninstall/reinstall the phone Deezer app as I have a ton of music saved locally.
hey
Thanks
hey
Thanks
Hi Jaime,
My smart cache is already set to 10GB and is using 3.27GB of that 10GB.
Thanks,
Steve
Thanks.
Just to understand, the problem only occurs when you are listening with airpods from the apple watch?
Hello!
Sorry about that. Our developers team are investigating it and I hope this issue will be solved soon.🤞🏽
I let you know about any updates from the developers. Just waiting them to return to me. 🙇🏽
Take care.
Hi
Sorry about it, to request a refund you need to speak with our Customer Care. 😔
Take care.
Hello
Can you please send me the following info, than I can send it to our developers to try to reproduce it and solve it faster:
Thank you!
Hello
Can you please send me the following info, than I can send it to our developers to try to reproduce it and solve it faster:
Thank you!
Sorry about it guys. Our developers team know about this issue, they are working on it again as the cases increase and I hope they can solve it on the following weeks sending an app update as soon as possible. 🤞🏽
Take care.
One other question,
I am constantly getting the error code 2004 it’s a joke considering the issue has been going on for months and they’ve got a cheek to put the monthly subscription up get it sorted
Our developers are working on it now and I believe we will receive an update to solve it soon. I will keep you updated here. ✌🏽
Hi
Can you please try the following steps:
Let me know if you need any other help.
Take care.
Thanks
Hey
Thank you for the screenshot.
Please “clear all”, “empty Smart Cache”, change the smart cache to 2GB, delete the app, restart the phone and reinstall the app, please. 📲
That it should work.
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