Option to Not Minimize/Close to System Tray

Egh! So sick of having to click 3 times every time I want to close Deezer...

Hi Rudi,

Today I revisited this topic as it's been 3 months since I shared my frustration and since then, nothing changed...

I do not mean to be disrespectful… But it seems very strange to me that changing what has been the default behaviour in Windows for as long as Windows has existed (that is, X means closing an app) must at some point have been a priority item yet removing this annoyance just doesn't make it. Somehow the devs must have believed this “feature” is something the whole world had been waiting for and so removing it is not a priority. * Sigh * I don't know what to say without potentially coming across as agressive. So I'll stop here… Just adding that hopefully “this year” means sooner rather than later or I may lose confidence in the Deezer development species...

Hi there @rene.schluter 

Thank you very much for your honest feedback. You don't come across aggressive, we understand your frustration 

To be entirely fair, this was a requested feature by so many we didn't plan to add an option to disable it with the time that we had. But your support adds weight for it to be worked further. In view of this, I'll be passing your comments straight to our developers 

Would be nice to have a choice between close and minimalize with the X! Kinda weird though, because it was not like this before… Commercial trick? Or what is the reason?

Hi there @Amazon62

I believe I've explained that above - we could only prioritise the feature, but not the option to deactivate it. I've taken your comments into consideration and will pass them to the right teams here at Deezer 

joined deezer - this month - improvement on sound quality over spotify so this is great but reading through this thread makes me wonder what the masterplan really is. Its obvious to everyone that uses a desktop platform for its premium audio that any app that lurks in the background when you’ve actively shut it down without any explanation is up to something.

And from what i’m gathering briefly from this forum they slipped this through with the update that was promoted mainly for the new ‘dark mode ‘look’.

and with only 25 votes of protest Deezer have succeeded, 25 votes wont get any thing moving but some hot air..

It would have taken a lot of code and alterations to co-ordinate the technical upheavel - although on the surface it could appear like an off-the-cuff whim.. And #Rudi presents something along those lines.

We all know by now how the game is played and no-one has the energy to specifically shut an app down evertime its used through a terminal or system tray bullshit. But isn’t Rudi a fully paid member od the Deezer  team and takes his instruction with his his morning coffee ? With nearly 7000 messages/replies to date  if he isn’t - he’s a nutjob - Either way - I cant hear him.

I gave Deezer my Hand by installing the app instead of sandboxing it within the browser,

- Bad manners at best -

The Honeymoon is over.

Stalling Tactics -   -  To subdue any protests -

‘ Here children, Look - Dark Mode’

children - ‘Wow, its Deezer only  darker..  it’s all dark now tee hee- ‘

And Rudi is the go between  -  i’d say he’s getting well paid for the service he provides… And the pictures  of him - friendly cartoon face - not one bit intimidating,

also he never talks from any co-orperate point of view - like he’s thinking out loud. 

He’s good - And the game here is clever - There’s much at stake - Especially if its  a global operation.

I hadn’t seen of them - conciously till last week.

Hi Rudi, Deezer colleagues,

It's been 2 months since I contributed my last post to this thread and 5 months since I contributed my first. I noticed that in the meantime, this thread is 8 months old.

I appreciate you're always responding in a constructive way and I very well realize you're just the messenger… And we should not shoot the messenger.

BUT let's be fair and objective here: nothing changed in the past 8 months and all our feedback has remained unheard. Did the behind-the-scenes person who gets to decide what gets prioritized for a given iteration even bother to read our feedback in person? Does he or she truly believe that reverting to standard Windows behaviour (that is, close button = close the application) is such a lot of work? Because frankly, I don't buy that nonsense. And I'd be very interested in having a conversation with the product owner of the desktop app of Deezer and tell him or her that he or she prioritized useless features in the past (that is, altering standard Windows behaviour), does not seem to be listening to her end-users and does not seem to push back hard enough when his or her development team claims that reverting back to standard Windows behaviour is complex and a lot of work. Because really, it is not.

Rather than receiving a third constructive reply and your commitment to reverting our feedback to the development team (because frankly, this does not seem to have made any impression on the development team whatsoever), I'd like to understand from the product owner why he or she did not manage in the past 8 months to get our request planned for an iteration.

Our request should be quite easy to implement. There is a lot of benefit. As multiple Deezer customers who took the time to write up their feedback and who remained largely ignored mentioned: the average mother does not understand why Deezer keeps on playing music after you click  on the close button, and it takes unhiding the system tray icon, right clicking the Deezer icon and selecting “Quit Deezer” to close the damn app. Each and every damn single time.

Does the product owner of the Deezer desktop app even use Deezer on desktop him/herself? Probably not, and probably he or she should try it for a couple of days. He or she would find quitting Deezer is a damn frustrating experience and we as paying end-users deserve better!

Hi @rene.schluter

You're right in some many aspects of your reply - thank you for being honest. It means a lot to us.

Yes, the teams also use the desktop app and to be honest this feature is in the shortlist of improvements the app needs. I can tell you honestly that it hasn't been prioritised mostly because of the recent bugs we've been having with logout, HiFi, for example. Right now all of them are aware this should be an option and they're also looking for new ways to improve the user experience, once that stuff has been fixed. That's when this will crop up again.

All I can ask is a bit more patience, and will keep adding comments like yours to the discussion - thank you once more!