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One Hit Wonder
August 9, 2019
Not for now

Option to Not Minimize/Close to System Tray

  • August 9, 2019
  • 90 replies
  • 4262 views
Now that Dark Mode is finally available in the desktop app, I have been using the exclusively on my desktops instead of visiting the website.

I would like the option for the app to actually quit when I close it, and not continue running in the system tray. It is a major annoyance when I close the app and the music keeps playing. As if I were working on a Mac where an application that is closed is never really closed until you force quit it from the dock.

I have seen a few older threads requesting the opposite - that the app minimize/close to the system tray. I can understand how that would be preferable for some, but I prefer to exit apps completely when I quit them and not have to take the additional step of expanding the system tray to quit the application.

Can a setting can be included to let subscribers choose the behavior when closing the app?

Thank you

90 replies

Roadie
December 1, 2019

I think it is really weird Deezer keeps saying that devs are looking into this. How difficult can it be? The X is the default thing to click in any Windows program to shut down, but Deezer says no. Let's make it an option… no! Just fix this problem, because the way it is now it doesn't help anyone. I actually stopped using the Windows app and started using the browser again…. where x means quit.

Alessandra.Deezer
Rockstar
Rockstar
December 2, 2019

Hey @HenryV we understand your disappointment, yet there’s no reason why we would like our users to be unhappy.If the option is not ready yet, it’s because it’s not as easy as it seems to develop and approve it :/ We are sure you can understand and we appreciate your patience. Please make sure you keep on following this thread for further updates. Thank you :) 

Roadie
December 26, 2019

Hey @HenryV we understand your disappointment, yet there’s no reason why we would like our users to be unhappy.If the option is not ready yet, it’s because it’s not as easy as it seems to develop and approve it :/ We are sure you can understand and we appreciate your patience. Please make sure you keep on following this thread for further updates. Thank you :) 

Not as easy as it seems to devellop one basic option wich is on, like, all the other software ever made, that can actually have a use in background. Like IDK, playing music … 

So i don’t understand, how adding a simple option is so hard, and why will it need many months.

Fortnite deactivated boobs gigling in one day. adding one activable opt is easy. 
 

Rudi
Ultimate Superstar
Ultimate Superstar
December 30, 2019

Thanks for the honest feedback @Geikaal. I'll be passing it to our devs who work with the desktop app and haven't been able to prioritise this so far.

Roadie
January 7, 2020

This is just ridiculous. I too have come here to vent my anger at a default action of Windows being removed by Deezer! Surely you would have had to put hours of development into removing this default feature (or adding a feature to remove a default Windows action), so just reverse it!!

It certainly annoys me and a lot of others. Please rectify this ASAP and developers deciding what I should ‘like’ really annoys me! At least if you’re taking default actions away in the OS, you should give the user to opt-out of that feature you have added. Just to decide that this is what’s best is an insult. You’re getting like Apple!!

Rudi
Ultimate Superstar
Ultimate Superstar
January 9, 2020

Hi @Donald.Eastwood 

Firstly, thank you for your honest feedback. Secondly, I'm sorry you feel that way and the option isn't available at the moment. I've passed your comments to the team of devs here at Deezer :thumbsup_tone2:

Guitar Hero
January 12, 2020

Had to create account here just to ask support for this idea, moved from spotify because of the same reason of devs changing things and not listening to user feedback about functionality, please do not follow their path and make it optional!

I have a family plan and it’s bothersome to explain to mom and sister how to do something that should be quite simple (Closing deezer.)

Rudi
Ultimate Superstar
Ultimate Superstar
January 14, 2020

Hi @Angel_FI 

Thank you for your input and support. I get you, I also have to often guide my mother to do simple things on the computer as well :sweat_smile: 

Our devs are aware this should be an option, and no one is opposed to doing it, but it hasn't been prioritised over other features everyone is so keen about. I'll still bang the drum about this one, and hopefully it can be developed this year :thumbsup_tone2:

Hitmaker
January 16, 2020

I think there are a few things that need to be added no to cover those not liking the change, those liking the change, and those that want this function only on minimising the window:

  1. Shrink to System Tray when clicking Close
  2. Shrink to System Tray instead of Minimising window
  3. This option is mandatory in all cases and would have made this a much less jarring change for all: System tray notification when closing to System Tray, to say it’s still open in the System Tray (this is basically a standard) - generally it also says “Click here to permanently disable this message” (which then requires a further option in App Preferences to re-enable it).

It’s so important when making a change to consider the UX impact of changing what is a habitual behaviour in the app. I feel the better way to do this would have been to leave X as closing the application entirely, but when you added the option to Close to System Tray that should have been announced in a pop-up the first time, and ideally offering the user the option to enable this feature from the pop=up.

The flip-side dilemma you have now is that you can no longer go and set this feature disabled by default, so you should add a pop-up when the option is added to Preferences to notify people of it being added, and then ideally offer them the option to disable it from the pop-up (but mostly, just get the option added as a priority above all else).

I’m a bit puzzled why features like this are being added when there are so many critical issues with Deezer (Back/Forward buttons still don’t work, 2000 Favourites limit, etc).

Roadie
January 19, 2020

Yeh I’m not angry since it does what I want - but it’s not normal. I’m a lot more used to “minimize to system tray” and “close closing”.

I guess you need an option.