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SONOS integration with Deezer Family

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It would be nice to link Deezer accounts together into one family subscription instead of using profiles.
With this it would be possible to stream different streams with different accounts to different SONOS speakers in the same house.
Otherwise the SONOS integreation of Deezer should manage the selection of profiles.
(Family with different SONOS speakers. Child A would listen to a podcast or music on speaker A. Child B would listen some childbooks on speaker B and Parents would listen to music an speaker group C).
Thanks
Pinned reply

May 20, 2020

Hi everyone,

We're super happy to announce that this is now possible - you can choose your Deezer Family profile on your favourite Sonos :clap_tone2::smiley:

For more info, check our article here :wink:

Enjoy Deezer :sunglasses:

28 replies

Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • July 29, 2019
Hey there @SONOSUSER

Thank you for your input. We're actually working on this, and have already expanded Family profile choice on Alexa and Google Assistant devices. So I'll pass on this idea to our devs and see if there's an update 😉

  • Lover
  • 15 replies
  • July 29, 2019
Hi Rudi,

Can you expand on your above comment, I can't see anything that would allow you select a Family profile in Alexa, I'm in the UK
Thanks

I care not for any listening devices such as Alexa or Google Home. I just want my children to be able to play their content from their family profiles on their Sonos play1. Not my content. Why isn't that possible? I find it difficult to understand why that still isn't working. I can see that it was asked for in this community more that a year ago.

Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • July 30, 2019
Thanks for bringing it up here @Redster
We're preparing an official post about this, should be released soon. In the meantime, try unlinking your account from the Alexa app and relinking again, it should prompt you to choose a profile. Let me know how it goes 😉

Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • July 30, 2019
Thank you for your feedback and for your patience @Karen Louise. We're working on this and I aim to provide an update about it soon.
In the meantime, if you have a newer model and an iOS/Mac device, you can try this workaround https://support.sonos.com/s/article/1230?language=en_US, by casting the music from Deezer to your Sonos speaker.

  • Lover
  • 15 replies
  • July 30, 2019
@Rudi Thanks, that works, at least on Alexa. Will give GA a try later

  • Lover
  • 15 replies
  • July 30, 2019
I can confirm that profiles is working on GA too. Now we know it's possible, and simple, let's see it fully integrated into Sonos 😃

  • Tiny Dancer
  • 2 replies
  • August 12, 2019
Hi there,
would love to integrate the selection of the familiy accounts in the Sonos APP as well.
It is running well with the integration so far, but we can use the major account only.
Therefore all new added playlists and favourites are saved to this account and not to the specific user of the family account.

Thanks for keeping things running.
Sascha

Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • August 12, 2019
Hey @sdalig

Thank you for your feedback. We want to see that happening too! We've got it working with Alexa and Google devices, so let's hope for some progress on Sonos too 👍🏼

  • Tiny Dancer
  • 2 replies
  • August 13, 2019
Rudi wrote:
Hey @sdalig

Thank you for your feedback. We want to see that happening too! We've got it working with Alexa and Google devices, so let's hope for some progress on Sonos too 👍🏼

Good news Rudi.
Thanks for the quick answer.
Just yesterday I enjoyed some of my favourite artists via Son is and can't wait to select profiles, so my child's favourites does not become mine 😉

  • Tiny Dancer
  • 4 replies
  • September 19, 2019
Hi,

Why doesn't Deezer just implement the same as Tidal and Spotify, where each of the family members can generate their own login.
This way they just need to login to the devices, be it Sonos, Deezer, Control4 etc etc and they would get their favorites playlists etc.

This solution would be much better than just choosing profiles as it would solve the problem with all devices in one go.

I run a smart home, AV and cinema installation company (www.homecinematechnology.co.uk) and would be able to help Deezer steal a lot of customers from Spotify as they would no longer have to use spotify connect. However spotify connect is a good workaround for the profile problem until Deezer fix this properly.

Hope this helps.

Please let me know if this is something Deezer can work on.

Thanks

Minesh

Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • September 23, 2019
Replied to you on another topic @minesht. Thank you for your feedback, once more.

  • Tiny Dancer
  • 1 reply
  • December 1, 2019

So this is still not working...


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • December 2, 2019

Not yet, @Marko Man but it has been put forward recently. I hope for more updates beginning of next year, which I'll be obviously sharing with the community here :thumbsup_tone2:


  • Runaway Baby
  • 1 reply
  • February 7, 2020

Is there already some progress? I used to like to listen to flow music, but with sonos no longer. If there is no concrete date for a solution this month, then I will regretfully have to go to Spotify.

 

Best regards,

Coen


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • February 8, 2020

Hi there @coen 

Thank you for reaching out about this. There's progress, yes. But we still need more time as we've decided to work on revamping the whole Sonos experience :thumbsup_tone2:

So we're unable to commit to a date for this to be completed yet. As soon as there's more concrete information, we'll be letting you know :pray_tone2:


  • Tiny Dancer
  • 1 reply
  • February 8, 2020

Hi,

Just bumping this thread to show that more people want this feature.

 

Cheers, 

Nogesma

 


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • February 10, 2020

Thank you for your support! @Nogesma :relaxed:


  • Tiny Dancer
  • 1 reply
  • February 26, 2020

Hey there,

I’ve been following this as well, and I trusted that the solution would be there by now. Please give us an update,  otherwise I might also switch to a competitor.
 

Thank you,

Julia


Pia.Deezer
Lucky Star
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  • Lucky Star
  • 819 replies
  • February 27, 2020

Hello @JuliaJ our user platform team is currently working on separating the profiles within a Deezer Family account more. It should be rolled out to users around Summer. That means that the profiles are more independent. Thereby, each profile should be able to connect to SONOS then :slight_smile:


Will this be available summer 2020?


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • March 8, 2020

Hi @Simon Postma 

We hope so, that's the first indication, but only if everything goes well. We'll keep the community updated with more details once we've got them :relaxed:


  • Tiny Dancer
  • 1 reply
  • April 10, 2020

Just bought sonos installation while locked in our house.  The fact family accounts are not selectable was a disappointment for us.  We hope this will soon be implemented.

So bumping this thread


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • April 14, 2020

Hi there @de_bernie 

Thank you for reaching out and sharing your experience. Sonos are nice speakers, right?

Don't you worry, we're working on different a solution very very soon :wink:


  • Tiny Dancer
  • 4 replies
  • April 29, 2020

Me too!

My daughter’s just bought a Sonos and she wants to listen to her family profile not mine!

 


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