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Not for now

Touch devices - Avoid losing current queue

Related products:Mobile apps
  • Tom Glide

WHERE

  1. I'm on a touch device (present case: Android app & iPad app).
  2. I have a queue of multiple songs that I’ve been adding.
  3. I accidentally press a song or the play button of an album.


WHAT HAPPENS

  1. Suddenly all the songs of the previous queue disappear.
  2. There’s no way to recover the songs form the previous queue.

 

WHAT SHOULD HAVE HAPPENED

  • Ask:
    • The song/album is going to play now
      • Do you want to replace the current queue?
      • Or do you want to play it while keeping the current queue?
  • Provide settings to enable/disable these options
    • When pressing new songs while a queue is being reproduced
      • Always ask ​​​​​: ON/OFF
    • If the previous setting is OFF:
      • Replace the songs of the current queue: ON/OFF

Thanks

7 replies

Yula
Moderator
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  • Moderator
  • 3212 replies
  • May 29, 2022
Updated idea statusNewNot for now

Yula
Moderator
Forum|alt.badge.img+10
  • Moderator
  • 3212 replies
  • May 29, 2022

Hello @Valdemar Pereira de Matos

This is a simple but effective idea. 

Spread the word around you, when it gets a lot of votes we will present it to the other teams :) 


Forum|alt.badge.img

Thanks @Yula 

I’m really surprised that this topic just tays sadly lost without almost any vote… 😟
I even would consider this almost as a bug. Or at least a basic feature to have…

Maybe I’m one of the few clumsy users who’s finger has it’s own life and touches everything except what I need to touch 😅

I’ll try to spread the word.
Thanks


  • Runaway Baby
  • 3 replies
  • February 15, 2024

I am always living in fear of loosing my queue. The struggle is real! I would love to see this feature implemented.


  • Tiny Dancer
  • 1 reply
  • February 2, 2025

I would love to see this idea implemented! Every time I’m trying to add a song to my queue, and I click a different song accidentally, it completely replaces the queue. I'm often checking whether I want to include a song on a playlist, and have to go collect all my potentials again! I will be sharing this support post with my friends… 🙏


I would also strongly advocate for this idea. It’s really frustrating when my whole queue vanishes because of a stray misclick. Please consider implementing it!


  • Tiny Dancer
  • 1 reply
  • June 30, 2025

This is by far the most frustrating issue I regularly face with Deezer.

It shouldn't be treated as just a feature request – in my view this is a core UX flaw that causes ongoing frustration.

The current behavior leads to accidental loss of the entire queue, which often took a lot of time to build. This happens with a single unintentional tap – something that’s very common on touch devices. It is specially annoying at parties, where you create an on the fly-queue for the crowd. The use of the queue is different from the use of a playlist, in the way that it is kind of a short list before a song is added to a playlist. And I often use the queue to select previously played songs to add to a playlist after a couple of hours or days of listening to the queue.

Please don’t wait for community votes to fix this. Most users don’t know the deezer community and never post or vote here. That doesn’t mean they’re not annoyed – it just means the feedback loop is broken. In my optinion the votes from the community work great for rating new ideas, but do not work as an indication of pain and dissatisfaction. By providing a fix for this, Deezer would increase satisfaction of a huge number of users.

Even a simple confirmation dialogue (“Replace current queue?”) would make a huge difference.
 

@Yula Thank you for giving this input a chance to be reviewed by the deezer product owners without the condition of number of community votes.

Regards, Reto


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