your month in music

Reach out to customer support, they might be able to help you retrieve it. 

I only want the december one, the customer support didn't help

Do you mean this recap?

Or do you mean the recap you get by email?

awesomemac wrote:

Do you mean this recap?

Or do you mean the recap you get by email?

I received this one, but I want to saw the minutes, time listening to an artist etc...

Hi ​@Cris_Fazano7 !

Here is an article about Deezer Notification Preferences, so if you want to receive notifications in the future ,then you need manage your notification settings on Deezer .

I think you'll have to activate Notification Preferences and then our Deezer community manager  ​@Jaime.Deezercan help you if you want to receive Your month in music for December !

Later, if you no longer want to receive notifications, you can deactivate it .

I have all the notification preferences activated, Yes I want to receive my Your month in music for december

I hope that ​@Jaime.Deezer  will contact you and solve this !

​@Cris_Fazano7 please contact our Deezer Support Team again as they should be able to check in our system and see why you didn’t receive the email.
Apologies for the inconvenience