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One Hit Wonder
January 16, 2021
Answered

Shazam link to Deezer not working on Android and iOS

  • January 16, 2021
  • 82 replies
  • 4195 views

When I found a song on shazam I pressed the 3 dots and it would say open in deezer. Now the links no longer there. Any ideas? I'm in UK using Samsung s20

Best answer by Rudi

You're actually right @Not your Dream 

Our devs have confirmed that, if you have an Apple Music account or have linked a Spotify account, the 'open in Deezer' link won't show up. That's due to the update Shazam released a while ago, so not on our side.

At this moment, Apple is unable to provide a better integration with Deezer, but we'll continue to engage with them to get this improve in the future :relaxed:

82 replies

Guitar Hero
April 8, 2021

Hi @Rudi , I can confirm too that it is happening on all songs. I also don't have a linked Spotify or apple music account though either. 

Nic

Guitar Hero
April 8, 2021

Happening to all songs. 

Guitar Hero
April 8, 2021

This is happening on all songs, I don't have an apple or Spotify account and have never had an account on either

Rudi
Ultimate Superstar
Ultimate Superstar
April 14, 2021

In that case we must refer the issue to Shazam @Gigi2 @Nats @NicNic 

On our side everything should be fine, but we’re unable to amend anything on their app. Thanks for the understanding!

Guitar Hero
April 14, 2021

Thanks @Rudi will you be raising it to shazam and then be reporting any progress back to this thread? Or do we need to be joining a shazam group \ thread and raise it ourselves through that route? 

Guitar Hero
April 14, 2021

Hi,

 

This happens with all song I shazemmed.

Still no differnce here.

 

Kind regards Blanca 

 

Guitar Hero
April 14, 2021

My daughter has iphone 8+ she has the option deezer but sometimes the somg doesn't open in deezer when she clicks the button.

My other samsung phone a51 also doesn't work anymore...using deezer through shazam. There is no clicking option at all for deezer like my phone 

 

Regards Bianca 

Rudi
Ultimate Superstar
Ultimate Superstar
April 15, 2021

Hi there @wijallemaal-deezer 

It has to do with the Shazam version and their recent update.

Hey @NicNic both. We already raised it with them and will raise it again later in the year. In the meantime, I also suggest you do the same - they're a big company :sweat_smile:

Roadie
April 17, 2021

Guys Rudi is right, everything works fine.

You have to log out from your spotify and apple music accounts on shazam, then the Deezer button will appear.

I want to add that SongCatcher is way practical to add directly to a playlist and efficient too!

Regards

Roadie
April 27, 2021

I did all the obove. It was not solved, I could not see the option, when I start shazam app, I could not see the option play in deezer.

I have an old phone huawei honor View 20,  I could see the option, but my  new Samsung galaxy s21 plus, this option is not available.

when I start shazam app, deezer option is not available in Samsung galaxy, also to mention I don't have accounts for apple music or Spotify app.

Regards,

Saleh,