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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

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1238 Topics
C
Runaway Baby
CarlosAlRunaway Baby
posted in Features & Feedback
Lyrics language all mixed up

Hi everyone, I wanted to bring up an issue I've noticed on Deezer related to song lyrics being disordered.For instance, the English version of the album "The Little Mermaid" (2023) has some songs with their original English lyrics, while others song of the same album have lyrics from the Japanese or Brazilian version. It's quite confusing! This usually happens with albums that have versions in different languages, like Disney albums. Deezer should definitely review and fix these errors because it's quite messy right now. Additionally, the button to report these issues doesn't seem to work properly. When I report a problem, there's no indication that anything happens. Has anyone else experienced this? Thanks for your attention!

263
Jaime.Deezer
Community Manager
H
Runaway Baby
hugemetalfanRunaway Baby
asked in Features & Feedback
Albums not appearing on Artists page

Hi, I know the issue seems to have been discussed in previous posts, but I noticed albums are still not showing on some artist’s pages even though they do exist when I search for them manually (and are rightly tagged as created by the artist). I’m specifically thinking about Jonathan Young ( https://deezer.page.link/2KZmJ6Up8eJpzNb39 ), I can only find three of his older albums although he has many more, both older (eg https://deezer.page.link/8MnhRDHVaznXkm65A ) and recent (eg https://deezer.page.link/tPrZhjDKfz9A9z4X8 ). I’m not even notified of his new releases on Deezer, even though I tagged him as favorite, so I have to painstakingly search manually for each of his new songs and add them to a custom playlist in order to have a quick access to them. Could you fix this please ?

423
doublemovementw
Tiny Dancer
P
Tiny Dancer
pierreloupTiny Dancer
asked in Features & Feedback
Did the Flow algorithm changed?

Hi, I wonder if the song selection algorithm of the Flow playlist changed recently. I have the impression that, it is now suggesting way more mainstream songs and less song related to artists I like (added to Favourites). Example, I have now a lot of French classic pop songs (France Gall, Johnny, Francis Cabrel, Michel Fugain) compared to what I was used to. I used to have way more electro pop. I have a few french classic pop artists in my playlists and favorite. Still, I don’t think that I listen or added to Favourites more of this style of music over the last weeks or months. I don’t think that other people from my family using my Deezer account did. I know this feedback is only based on feeling but I hope it still help. Regards,

491
GropplerZorn
Deezer Legend
AlexWayfer
Lover
AlexWayferLover
posted in Features & Feedback
Search result with complete match is the last

Hello. It’s very weird. https://www.deezer.com/search/Touge%20Aye%20Rights/track

6911
AlexWayfer
Lover
jasonvelocity
Runaway Baby
jasonvelocityRunaway Baby
posted in Features & Feedback
Update winget package

Can someone update the winget package for Deezer, it is still at 6.0.90. https://github.com/microsoft/winget-pkgs/tree/master/manifests/d/Deezer/Deezer

171
Leonídia.Deezer
Alien SuperStar
O
Runaway Baby
OndpeRunaway Baby
asked in Features & Feedback
Deezer 360 - future?

Is there any future for 360 format on Deezer after the 360 app is no longer supported? Integration of RA360 in the main app or maybe Dolby Atmos? Or nothing like this and you will focus on lossless 2ch stereo only? There is a message now “360 by Deezer will no longer be supported from 27/10/2022.” on https://support.deezer.com/hc/en-gb/articles/360002137757-360-By-Deezer.

15605
Leonídia.Deezer
Alien SuperStar
A
Anonymous
posted in Features & Feedback
RIP "360 app by deezer" :-(

I was shocked to find out today that the time for the 360 app by deezer has apparently already come: I am deeply saddened… And yes, I never liked the 360 app. It was like the evil twin I never had. And yet it all makes me sad…

4274
Leonídia.Deezer
Alien SuperStar
D
Runaway Baby
DausoraRunaway Baby
asked in Features & Feedback
Notifications system doesn't seem to be working as I'd expect

Hi, I’ve noticed that I’m getting notifications for a lot of artists who I’ve favourited one or two songs from and then never listened to any others. This is bearable (though I’d love a “mark all as read” button in the notifications area), aside from the fact that artists who I like lots of songs from, or where I like the artists themselves, don’t seem to give me notifications. I’ve only had a handful of notifications (across the year or two that I’ve been using Deezer, and hundreds of notifications) that actually mattered to me, and I’ve had several releases go past from artists that I adore without there being any notification of said releases (like, today, the only reason I found out that a new song from one of my favourite artists came out is because a friend of mine messaged me to tell me, and when I checked it had been uploaded to Deezer so it’s not that it only came out on other platforms or anything like that) I’d love to get a bit of a better understanding of how the notificat

895
Nnelg
Tiny Dancer
M
Runaway Baby
MvdBRunaway Baby
asked in Features & Feedback
Searching for artist does only work indirectly?

I wanted to test the deezer search by searching for this song: “the Final countdown” by “Europe”. Searching for “Europe” did not result in any hits, nor did “Final countdown” or “Final”. But when I search for “Countdown” it would show Europe - The final countdown. Is it me or does Deezer need to improve its search algorithm? on other Streaming services I would get direct hits with Final countdown, Final count down, europe etc. Also the artist search function seems a bit limited in that respect. See below for details. I would be happy if you could improve this search quality. No Europe? nothing yet now it succeeds?

396
awesomemac
Deezer Legend
J
Runaway Baby
Jane DRunaway Baby
asked in Features & Feedback
Flow has disappeared

I’ve been listening to other things recently, so maybe it’s not just gone, but today I thought I’d listen to Flow and… it’s gone! I can’t see it either on Windows or Android – is this just me? I’ve discovered hundreds of great tracks through Flow over the years, so I’m really not happy if it’s gone permanently (and I can’t think of a single good reason for doing it. Plenty of bad ones though).

1755
Noam Asulin
Deezer Legend
Interstellar1
Runaway Baby
Interstellar1Runaway Baby
posted in Features & Feedback
Scroll bars are not legible enough on Desktop

Currently with the new redesign, the scroll bars are the same color as the background with only a 1px border, which makes them extremely difficult to see, especially when scrolling a long playlist. (This might not effect macos) I think this would be better if the scroll wheel was at least the same shade as the border, so that I could actually see it.

605
E
Tiny Dancer
H
Runaway Baby
Hamish LoveRunaway Baby
asked in Features & Feedback
Can't share within Deezer

I am the admin of a family subscription. Me and my brothers try to share music with each other, through What's App mostly. It doesn't work. Takes us to a page that allows us to sign in to Deezer instead. When we do, it just has sign in page but doesn't go to the shared playlist or other Deezer content. When I try sharing within Deezer, I get a message saying I am not following anyone. But I have followed both my brothers and this shows on my Deezer profile that I am following them. Feels incredibly clunky and unintuitive. Not sure how to resolve this.

715
Nina Nebo
Deezer Legend
O
Runaway Baby
Octavian.MateiRunaway Baby
asked in Features & Feedback
Play Next / Add to Queue

This feature - some of us find very useful when trying to build a listening queue - keeps disappearing from app and web browser. so if i’m listening a song and want the next song to be a specific one, how the F do i do that? thanks, best to your product managers !

91918
K
Runaway Baby
C
Runaway Baby
christophe.dbeRunaway Baby
posted in Features & Feedback
android auto sync

Als ik op smartphone nieuwe nummers toevoeg aan een map dan komen die niet in deezer voor in mijn android auto. Er wordt dus eigenlijk niets overgezet als ik deezer luister via android auto in mijn auto

414
C
Runaway Baby
C
Runaway Baby
celinhabituelleRunaway Baby
asked in Features & Feedback
Deezer month stats

Hi, I closed the pop-up story “My Deezer Month” accidentaly and now I can’t access it anymore… Will it be shown to me again? Was very looking forward to discovering it. Thanks!

1305
Leonídia.Deezer
Alien SuperStar
G
Runaway Baby
gabrielaltrejoRunaway Baby
asked in Features & Feedback
All songs by an artist

Hi! I used to listen to my favorite band’s songs when I played the artist…but now it only plays their top tracks…so I was wondering if there’s a way I can play an artist’s whole discography?

35212
D
Tiny Dancer
bdsa
Lover
bdsaLover
posted in Features & Feedback
Track Mix - Lacking actual related songs

I’ve noticed that with a lot of music I listen to, launching the Track Mix will result in playing just the same artist or music completely unrelated or different from the original track. Are there any plans to improve this? Currently, when this happens, I gather the track playlist from Spotify and bring it over to Deezer. I feel like Deezer needs to do a better job with more obscure artists and songs. Discovery is a big part of why I choose the music streaming service that I use.

263
Leonídia.Deezer
Alien SuperStar
H
Runaway Baby
HeirInYourAreaRunaway Baby
asked in Features & Feedback
Huawei App Gallery updates

Hi, right now, Deezer version on Huawei App Gallery is still 8.0.25.4. Why are updates on App Gallery always coming a lot later than on Play Store? I'd like to experience the new color update as soon as possible, so I wonder for how long would Huawei users have to wait for that update. Currently, we still don't even have player that covers the whole screen.

261
Leonídia.Deezer
Alien SuperStar
P
Runaway Baby
Petar.KelemenRunaway Baby
asked in Features & Feedback
no high fidelity in my plan

Last week I got deezer from partner offer Croatian telekom. In desktop app and android app there are only 2 sound qualities, standard 128 kbps and better (320 kbps). Why is there no high fidelity flac quality?

293
Jaime.Deezer
Community Manager
M
Lover
Marcormark
posted in Features & Feedback
The "Shuffle my music" feature is getting worse

I have used the "Shuffle my music" feature for many years and have never had any kind of issue. https://support.deezer.com/hc/en-gb/articles/115004269049-Favorites#how_to_shuffle_your_music In the past, it always added songs from all my favorite tracks, albums, and playlists to my listening queue. It was great, one of my favorite features. Now, instead, it is broken. Paradoxically, it was better when I had fewer favorites, as if surpassing a certain threshold made Deezer's algorithms unable to manage them anymore. Now it seems to consider only the recently added favorites from the last month, which it cyclically replays in a repetitive and annoying manner, while ignoring all my history from previous months and years, which it never selects. This is not normal. It has never been like this until a few weeks ago.It does not seem like an issue with my devices at all, because it occurs with both the Android App on my phone and the Web Browser on my notebook.I also noticed "Shuffle my music"

74056
M
Lover
K
Lover
KeelsfordLover
asked in Features & Feedback
Flow vs Shuffle my music

What is the difference between Flow and Shuffle My Music (SMM)? They seem very similar to me in concept. They both seem to be a shuffle/mix of favorites and non-favorites but executed quite differently. Here are the differences I have noticed: Flow plays less favorites, even if I’ve toggled on the “More favorites” option on mobile. SMM plays more favorites. (Winner: SMM) SMM has an “Automated recommendations” toggle and Flow does not. I’m still not sure how this affects SMM but I assume it makes SMM play more non-favorites if on vs off?? (Winner: unknown) Flow only considers favorite songs and playlists but not albums or artists. SMM considers favorite songs, playlists, and albums, but still not artists. I almost never hear from favorited artists using either Flow or SMM unless I also favorite at least one song or album. (Winner: SMM but wish I would hear non-favorited songs/albums from favorited artists) Flow follows my “exclusions” list but SMM does not. (Winner: Flow). Flow is more

16812
M
Lover
J
Tiny Dancer
Jim GallagherTiny Dancer
asked in Features & Feedback
Deezer refuses to play Thumbelina by the Pretenders

I have a paid account with Deezer. I’m trying to add Thumbelina to a playlist, but when I search for it (on Windows browser) and then click on it, Deezer plays a completely unrelated song. There seems to be nothing I can do to play this song. WHY? Everything else seems to be working normally.

254
bluezzbastardzz
Deezer Legend
G
Runaway Baby
georgemilojevicRunaway Baby
posted in Features & Feedback
Stop flow and other PL playing holiday songs

There are several posts about this already and yes I’ve read them, but this needs to be more visible as it is being overlooked by the deezer team. I, nor anyone else, wants any holiday music to be playing after January at least if not sooner. Any random PL created or any flow that I start, has some Christmas songs in it. It is April now, i don’t want it, until Decembar. I am not going to dislike every single song (or Elvis, Sinatra...), as I want to play them again when the season comes. You need to properly tag them, and have an option to opt out of those songs, when users feel comfortable, it can be a pop-up it can be a checkbox, radio-button… no one cares how, just make it happen.

31421
Leonídia.Deezer
Alien SuperStar
R
Runaway Baby
rosa_31Runaway Baby
asked in Features & Feedback
downloaded shuffle does not work offline

I'm unable to use the shuffle of all my downloaded playlists offline, even though each separate playlist works offline. When I use the shuffle online it mostly plays random songs from all other playlists as well, especially songs I almost never listen.. Offline it only reminds me I'm offline and have to reconnect. I do, and then play shuffle and then go offline again but get the same text complaining I'm offline.

261
Jaime.Deezer
Community Manager
R
Runaway Baby
Rebster
asked in Features & Feedback
Favorite Tracks don't play in correct order.

I have Deezer on PC and my Samsung phone. I have noticed that when I add songs to my favorite tracks and then reorganize them in a different order on my PC, they only play in the new order correctly on my PC, but not my Phone. My phone shows the correct order that it should be playing in, when I sort by default. But when I select a song, most of the reorganized songs play correctly but some of the songs don’t show up in the queue and it skips them completely. I had a LG phone before this and it had the same issue. I have included and example of what the new order should be playing as and then what the queue shows on my phone when playing my favorite tracks. This happens to mp3’s, album’s, and regular songs. I do not have shuffle on. Has anyone else experienced this issue? Also the add to queue buttons doesn’t work for me when I play songs normally or in shuffle in the favorite tracks however the play next button does work.

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R
Runaway Baby

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