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Question

Clicking 'play' on an album page should disable the shuffle mode

  • February 19, 2026
  • 7 replies
  • 31 views

rinzewind
One Hit Wonder

If I’m listening in shuffle (for example, my favourite tracks) but I then search for an album and click play, the shuffle mode should reset automatically.

7 replies

Jaime.Deezer
Community Manager
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  • Community Manager
  • February 28, 2026

Hi ​@rinzewind I could not reproduce the issue on my side. Could you please share a video reproducing it on your side in order to help you?
Thanks


rinzewind
One Hit Wonder
  • Author
  • One Hit Wonder
  • February 28, 2026

Just to be clear: this is using the web client. In summary: if shuffle mode is enabled, clicking “Play” on an album doesn’t reset it. I feel it should, but that’s just convenience for me.


Jaime.Deezer
Community Manager
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  • Community Manager
  • February 28, 2026

I’ve tested on my side and when I click on an album this one starts playing… I not sure I understand what you mean with “reset it”.
Thanks


awesomemac
Superuser
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  • Superuser
  • February 28, 2026

@Jaime.Deezer:

I tried the same thing as ​@rinzewind and I’m experiencing the same issue.

  • I play a playlist on shuffle.

  • Then I want to listen to an album.

  • I start the album.

  • It begins with the first track of the album, but shuffle remains enabled.

  • The next track is not the second track of the album, but another random track from the same album.

I tested this in the Windows Deezer app. This does not happen in the iOS Deezer app — there, shuffle resets automatically and the album plays in the correct order.


Jaime.Deezer
Community Manager
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  • Community Manager
  • March 1, 2026

Thanks ​@awesomemac I Understand now and I believe this is normal behaviour. However I have reported it to our devs and as soon as I hear back from them I’ll let you know.
 


I am having the same problem on Deezer desktop app (Mac) - appreciate if devs would work on this, listening to albums in their intended order I think is part of the artist’s vision for the experience.


Jaime.Deezer
Community Manager
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  • Community Manager
  • March 27, 2026

Hi ​@megwilderness ​@awesomemac ​@rinzewind I have asked our devs and they mentioned that this is expected behaviour at the moment but they will look into it and discuss if they implement changes to be aligned with the mobile app.
Thanks for your understanding and apologies for the inconvenience