Features & Feedback

If I wanted to see the three dots and the sleep timer in the top right corner i use spotify Absolutely.(8.0.35.4)

Who came up with the idea to move the sleep timer function?! Put it back where it was in the way it worked. It only works while playing a song. Not while listening to radio etc. Awfull change. Updates should make a product better not badder. Pfff. 

Hi there. I picked up Deezer’s 3 month deal recently after I cancelled my Spotify subscription and I have found it to be really solid.Firstly let me note some really positive things about Deezer:Flow is excellent. Not much more to say here. Great recommendations all round for new playlists. Love the fact that Deezer has lyrics. Full lyrics, not stupid factoids nobody cares about! The share to Instagram integration is nice. Simple, clean interface.I am really keen to stick with Deezer, but I want to list some small annoyances that for now I’ve learnt to work with, but I think changing so they’re more intuitive to UX will make Deezer even better.Can’t queue songs from your favourite tracks or from the search results. Very strange and can’t imagine why this was thought to be a good idea. If it’s a technical limitation, it’s definitely something that needs to be overcome. Slow response time. After interacting with something on the iOS app, I have enough time before the song starts playing

Dear Deezer Teams,Des 100taines de message sur ces sujet…Impossible de chercher un tracks dans ses playlists et d’effacer ainsi facilement. Il y a donc globalement un usage que vous semblez ne pas prendre en compte : « ma musique »Je m’explique : vous êtes très bons pour nous proposer de la musique en Flow. Mais nous souhaitons parfois garder certains morceaux, dans des playlists donc. Et les re-écouter  Et parfois les effacer.Mais pour ce faire c’est une galère absolue. On se traine des années des tracks que l’on ne veut plus entendre ! Pourquoi ?Pas d’option facile « supprimer ce track de la playlist » lors de l’écoutePas d’option « je recherche ce track dans mes playlists »J’ajoute qu’il n’y a pas de fonction : « je veux écouter toutes mes playlists en shuffle », il n’y a que Ecouter mes musiques téléchargées. Pouvez vous considérer ce rapport « Bibliothèque » que certains utilisateurs ont pour la musique ? en gros ce besoin d’un minimum de fonction pour organiser SA musique dans DE

When I first got my Pixel 9 Pro XL, and downloaded my Deezer account -it had an equalizer. As did all the music services on this device, but Dezzer has an equalizer as default. Now all of a sudden it's disappeared completely. I have no idea why this happened, It's a very important feature to me; It's actually a deal breaker as a subscriber If it's gone for good. Can somebody please tell me why I'm losing features on my pixel device that I just bought? My Apple devices are all the same in all have equalizers my Android device took it away, and I want to know why. 

The playlist that Deezer loads by default when opening the web interface is terrible—none of the songs reflect my taste. I’ve been using Deezer for over 10 years, and it's frustrating to be served music from genres I strongly dislike and have never listened to, not even by accident. There really should be an option to filter out genres you don’t enjoy—not just those you’re indifferent to, but the ones you actively avoid because you find them unbearable.

Deezer connect, in my opinion has a design flaw, namely that it needs a logged in user at the side where you connect to. This would mean that on any device you want to play your music on, for example an amplifier , a wireless speaker , any other music server (like pc or dedicated applications like moode audio)  A better way would be that it sends its right to play deezer streams via the client.This means that anyone in my house can play his music via my amplifer or speakers , family friends and people who are in my household.  The only thing they need is a valid deezer account and app on their phone- This is the way spotify connect works too and makes for way easier implementation  With deezer connect this is now only possible if i log them in to the device they want to connect to. this makes it little practical. 

The button is placed in a way that can easily be mis-tapped. It’s happened to me on countless occasions. This wouldn’t be a big issue if the track continued playing but once you select that, the track stops playing which becomes more of a hindrance than an enhancement.  Is it possible to offer a better experience with this new UI addition? Thanks. 

The search function is completely broken.I have already reported this to the support of Deezer and this must have been 2,5 - 3 months ago and it is still broken.And I have told them that at least for android it happened since version 8.x of the app, when the switch to the purple heart was madeIt simply does not show content in the search results while it is available and I can listen to it (I have albums marked as favourite that do not show up.I have given very simple steps to reproduce the error + all the information I could give and even gave told you that on android version .x6 and 7.x do show more results (the order it is sorted though is terrible) but at least it does show more results.The images below is just one of the search terms that simply do not show content I know is available and the screenshots were taken about a month ago.The images below show you how much results are not shown in the latest version ignore the red bar it just states that the browser is not supported, I

You can see the difference on the attached pictures showing the two different screens. I have earlier used spotify, there the screens were the same, why not on Deezer. Here you can see the screen in Yamaha music cast. 

The “new releases” sections just shows me random music. I have no interest in that. Just the artists I have liked. A sensible place for this would be under favourites, i.e. “new releases”

Spotify is currently on Teslas with Apple Music, Amazon Music and Tidal on the way. I want Deezer on my Tesla!

Bonjour ,  impossible de connecter au serveur via l’application CABASSE pour écouter DEEZER.  “Impossible de lire. Le serveur est introuvable. (Server: ABYSS-6… + 0 , IP : (null))” Tous les autres services de musique via Cabasse fonctionne.que faire ? Merci 

Despite my settings set up for English, My Deezer month is in French. How can I change this? 

I listen Deezer mainly through Musiccast and BluOs. Both of these have their own app and you can select Flow as listening mode. However, there does not seem to be any kind of learning or feedback mechanism back to Deezer. I keep on skipping certain music I do not like, but especially Musiccast seems to keep pushing the same type of music it apparently once decided I like. My library does not represent that kind of music.Could Deezer improve the API’s it provides to these third parties to get also there more control over what Flow plays?

Hello, why is there a limit on a number of favorite tracks? This was the only way for me to save the music I like. When are you going to remove or at least increase the limit?

Hi! After I add a song to a playlist, the next time I want to add a song to a playlist , the suggested playlist is not the lone I last added a song to. Any suggestions? Thanks!

Does Deezer have a "Request Music" section or a dedicated form where users can request tracks, artists, albums, etc. that are not currently available on the platform, similar to the request forms offered by services like TIDAL, Spotify, etc.? If so, where can I find this feature?

I dont know why it isnt already a thing when it is a staple in basically every other streaming services UI nowadays.Right click should open up the same menu as the triple dots and left click should play the currently highlighted track. Simple as that.I’ve recently switched from Spotify to Tidal and now here onto deezer. While the app experience isnt as great as the former 2, its good enough and im fine with that but its a QoL issue when you have to move your mouse around just to play a song or open a menu to add a song you want to the queue. Its not great for someone who either has a large monitor or a low DPI setting on their mouse meaning that they would have to move their mouse alot just to navigate the UI when it could be like every other streaming service where its integrated into the mouse buttons so the only movement is up/down which is a much easier movement than a wrist flick to either hit the song title/album cover to start a song or the triple dots just to interact with a so

The app is good, the audio quality is great. But I strongly recommend that you don't make the features so limited, people need to explore them thoroughly to decide whether or not it's worth subscribing to Deezer Premium. For example, I think it's quite exaggerated to have to pay to see the lyrics of the songs or choose the one you want to listen to. What I recommend is limiting the number of songs you can choose per day or per hour. I think that if the app were less "restricted", Deezer would have a lot more subscribers today. Another thing I would like to see is more well curated playlists that feature artists and songs based on certain genres or vibes.I also think you should come back with the web version of DeezerAnyway, these are my ideas!

When using the Android Auto app, Playlist playback control still needs improving:1) Playlist running order cannot be changed from Standard. I'd like the option to play the most recently-added tracks first. 2) Playlists always restart from the first track when selected, which is very unhelpful with larger track lists.I suggest when a playlist is selected there could be a prompt: Resume / Restart? If Resume is selected the previously played track in the playlist continues and the track order follows that previously set. If Restart is selected, it could then prompt Play Standard / Recently Added first? and play based on the selection. Either this or have these options placed in a sub-menu to be pre-selected. I notice this issue has cropped up periodically in the forums but it's still not been addressed. Please can a fix be implemented? 

This thread is related to my previous question:If I happen to tap the middle of the flow button and deezer starts playing a mixture of party, workout, sad, Chill, Love...It starts to play a song, let’s say David Guetta (feat, Sia) - Titanium and i want to find out what mood that track belongs to. e.g. party or workout, how do I go about finding out?I did a google search and the AI agent overview says :Deezer uses an AI system to identify and classify the mood of a track, but there isn't a direct way to see which mood a specific track belongs to within Deezer. However, you can explore the "Flow Moods" feature to discover similar music based on various moods like "Love," "Workout," "Chill," "Sad," "Focus," or "Party".   

When I tap the rainbow circle, music starts to play,  but no idea which mood is currently playing. How can I check this?

Two issues driving me insane right now with Deezer. 1. All of sudden I don't have a Download button. I sometimes need to play songs in offline mode because I sometimes go where internet is almost nonexistent.2. In a Playlist of 400+ I shuffle bit the freaking app keeps playing about 20-50 songs over and over!!  Same each time. And please don't tell me to clear the cache or uninstall and reinstall or shuffle list from desktop app because I will instatenously combust with rage. Done all of that -not working. And it is not device related - I recently changed phones and same crap is happening to this phone. The only reason I'm still holding on to Deezer is the HF quality. 

So, I had an issue. I searched the web to solve it by myself (browsing and stuff). Couldn’t do.So, I wrote to Support. Answer came instantly ! Written by… Melody, Virtual Agent 🤮 Melody suggested that I didn’t think of  (1) relauching my browser, nor of (2) checking if my Internet connection was alive.  I guess I’m THAT dumb…So, I wrote back a long answer stating it should be more clever and helpful, as I had in the past with a real person.I also asked to “forward to a human”.Its response ? “Please rephrase your question.” 😮🤯🤪