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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

▶ REPORT HERE: Artist/albums/songs with wrong profile/page
Jaime.
Rank
Userlevel 7
Badge +7

 

To all independent artists! 

The playlist on our home page is dedicated to you, 

add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

1609 replies

Tibby
Rank

Here is my artist page

https://www.deezer.com/artist/358307

Alfredo.Deezer
Rank
Userlevel 6
Badge +3

Hey @Harley Agana 

This is your new artist page on Deezer https://www.deezer.com/en/artist/225997785 😎

We have moved the releases that belong to you to the new page and you can claim it now on https://creators.deezer.com/ to be able to edit your profile and check the statistics, 

Let us know if everything is OK now, please, 

Thanks 😄

Alfredo.Deezer
Rank
Userlevel 6
Badge +3

Hello @ANARCH 

Thank you for reporting this!

This is your new artist page on Deezer https://www.deezer.com/en/artist/226624135 🎵

We have already moved your new release to the new profile and you can claim it now on https://creators.deezer.com/ to be able to edit the page and check all your statistics

Thanks! 😎

Alfredo.Deezer
Rank
Userlevel 6
Badge +3

Hey @Tibby 

Could you please share the URL of your artist profile on Deezer to check it out? 😄

Also, can you send us the URLs of the releases that don’t belong to you to be able to remove them from your artist page, please?

Thanks 🙌

H
Rank

Hey @Harley Agana 

This is your new artist page on Deezer https://www.deezer.com/en/artist/225997785 😎

We have moved the releases that belong to you to the new page and you can claim it now on https://creators.deezer.com/ to be able to edit your profile and check the statistics, 

Let us know if everything is OK now, please, 

Thanks 😄

Hi Alfredo,

 

Thank you for this.

 

However, the top tracks on that list are NOT my songs still.

 

Also, I have an account that claimed the other one already as I have made a mistake.

 

I have claimed this one https://www.deezer.com/en/artist/789323 from previous

 

but not this new one. https://www.deezer.com/en/artist/225997785 

 

How do I transfer?

Tibby
Rank

Hey @Tibby 

Could you please share the URL of your artist profile on Deezer to check it out? 😄

Also, can you send us the URLs of the releases that don’t belong to you to be able to remove them from your artist page, please?

Thanks 🙌

Artist profile 👇
https://www.deezer.com/artist/358307
Release that don't belong to me 👇
0715 by Tibby, listen to my release:  https://www.deezer.com/album/89338082?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-1941520026578
Wave Bells (DJ Jo vs. Tibby) by DJ Jo, Tibby, listen to my release:  https://www.deezer.com/album/12181152?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-3614596992099
Dance To The Beat 2K11 by Tommy, Tibby, Masterboy, listen to my release:  https://www.deezer.com/album/4361331?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-4005902513289
Pink Lemons by Tibby, listen to my release:  https://www.deezer.com/album/336461917?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197047368382
Boyfriend by Tibby, listen to my release:  https://www.deezer.com/album/83406722?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-5059033232426
V12 by Tibby, listen to my release:  https://www.deezer.com/album/223413572?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196165418030
OHR by Tibby, Off, listen to my release:  https://www.deezer.com/album/130666932?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-753215164646
Fortnite by Tibby, listen to my release:  https://www.deezer.com/album/223399962?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196165416661
Runner Up by Tibby, listen to my release:  https://www.deezer.com/album/223413382?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196165416821
Birkin by Tibby, listen to my release:  https://www.deezer.com/album/223413832?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196165416968
melange by Tibby, listen to my release:  https://www.deezer.com/album/204857302?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-195937142753
Equilibrium by Tibby, listen to my release:  https://www.deezer.com/album/222949052?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196165629856
Equilibrium by Tibby, listen to my release:  https://www.deezer.com/album/222949052?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196165629856
Great War by Tibby, listen to my release:  https://www.deezer.com/album/231168902?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196166202379
Lol by Tibby, listen to my release:  https://www.deezer.com/album/233853652?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196251144812
Bezel by Tibby, listen to my release:  https://www.deezer.com/album/240214902?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196253256599
Record Deal by Tibby, listen to my release:  https://www.deezer.com/album/248603412?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196324866306
Pass It by Tibby, listen to my release:  https://www.deezer.com/album/279442292?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196620111728
忍者ウイルス by Tibby, listen to my release:  https://www.deezer.com/album/334768447?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197047608907
OK by Tibby, listen to my release:  https://www.deezer.com/album/298345602?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196776289371
Chase Em Down by Tibby, listen to my release:  https://www.deezer.com/album/305706337?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-196835287829
Steppin For A Minute (feat. Lil PJ) by Tibby, Lil Pj, listen to my release:  https://www.deezer.com/album/332256907?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197045083386
Steppin For A Minute (feat. Lil PJ) by Tibby, Lil Pj, listen to my release:  https://www.deezer.com/album/332256907?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197045083386
The Tired Cowboy by Tibby, listen to my release:  https://www.deezer.com/album/337834627?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197086788295
Covid Blues by Tibby, listen to my release:  https://www.deezer.com/album/365402987?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197274599870
Dishonor by Tibby, listen to my release:  https://www.deezer.com/album/364360477?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197273638099
Kaiju King by Tibby, listen to my release:  https://www.deezer.com/album/380197757?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197388951885
What is the point anymore? by Tibby, listen to my release:  https://www.deezer.com/album/384861587?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197389264854
Submarine by Tibby, listen to my release:  https://www.deezer.com/album/403381887?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197546217815
Mansion Party by Tibby, listen to my release:  https://www.deezer.com/album/414789707?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197630035905
Can't Say Too Much by Tibby, listen to my release:  https://www.deezer.com/album/421960167?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197714527937
Green Skies by Tibby, listen to my release:  https://www.deezer.com/album/432995877?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197744243920
Rich Is Gangster by Tibby, listen to my release:  https://www.deezer.com/album/440738157?utm_source=analytics_sharing&utm_medium=mobile&utm_campaign=clipboard-generic&utm_content=album-197813498701

Alfredo.Deezer
Rank
Userlevel 6
Badge +3

Hello @Tibby 

We have removed the releases that don’t belong to you from your artist page.

Let us know if everything is OK now. If the profile is still not looking good, please send us the URLs of the releases that belong to you so we can add them to your artist page.

Thanks 😃

Alfredo.Deezer
Rank
Userlevel 6
Badge +3

Hello @Harley Agana 

Thanks for letting us know! We have revoked the access to Deezer Creators for the wrong profile that you have requested access to, so you can claim the correct profile on https://creators.deezer.com/ by using your email address. We have also removed the tracks that don’t belong to you from your new artist page (it can take up to 24h for the changes to be reflected in your artist page)

Let us know if everything is OK by now, please,

Thanks 😄

Tibby
Rank

Hello @Tibby 

We have removed the releases that don’t belong to you from your artist page.

Let us know if everything is OK now. If the profile is still not looking good, please send us the URLs of the releases that belong to you so we can add them to your artist page.

Thanks 😃

The songs are not still my own

Tibby
Rank

And my profile isn't showing any of the songs

H
Rank

Hello @Harley Agana 

Thanks for letting us know! We have revoked the access to Deezer Creators for the wrong profile that you have requested access to, so you can claim the correct profile on https://creators.deezer.com/ by using your email address. We have also removed the tracks that don’t belong to you from your new artist page (it can take up to 24h for the changes to be reflected in your artist page)

Let us know if everything is OK by now, please,

Thanks 😄

@Alfredo. Hi, thank you. I have recently requested the new correct profile. However, I am still checking my artist. There are still some songs that are not mine. I will link the songs that are not mine in the page.

 

https://deezer.page.link/u2tVA4EYA93ARayT7

https://deezer.page.link/aGugkzwe6MmJRqxt8

https://deezer.page.link/6uYgQuStxXQtG7gT7

https://deezer.page.link/evMofpLKRpowZSZv8

https://deezer.page.link/7YK2nmJWBRRVAqtP6

https://deezer.page.link/mnCJFgK3ofg78CMd8

 

Thank you. 

P
Rank
Userlevel 1

Hi, our songs are on wrong profile (again). We gave specific message to provider but it has happen. Please can you move songs to right profile. 

This is right one and there is just one single: https://deezer.page.link/VyBytdN4kdiZTmdN9

This one is wrong profile: https://deezer.page.link/B1n8JRvSLTTszS3d7 (our songs is there) 

Full album: https://deezer.page.link/yZCeQoozfkyFHExz5

And singles:https://deezer.page.link/FPUkyErdYxHGVEwY7

https://deezer.page.link/uCi1L2eCoCgrRDgP6  Both album and singles need to be moved.

And here we used to have songs but is empty now, you can delete this account:

https://deezer.page.link/UDEbWtfdvEz7UpK59

 

J
Rank

Hi Deezer!
I’m new using Deezer for Creators. I already upload a few songs from my band but i saw that i don’t have the artist profile and all the songs that i uploaded are on other artist profile. You can recognize my music for their cover art which involves an alien and a guy. I’ll put the links of the songs and the artist profile that has our songs, also i want to create a new artist profile with the name of my band (Atomizer).
Thank you very much!

https://www.deezer.com/es/artist/12254 (Artist profile that has our songs in their list)
Our songs...

https://deezer.page.link/ZBxipq2D3xMsKxmQ9
https://deezer.page.link/ci1frcRBdFUHbWLZ7
https://deezer.page.link/CQJfrEkcHGeRuX7q9
https://deezer.page.link/595xVU1Ae2pqZknU9
https://deezer.page.link/mf64BK6r3mHPKm3N7
https://deezer.page.link/zmycLx3AfVh9HVUT8

G
Rank

Hi, our songs are on wrong profile (again). We gave specific message to provider but it has happen. Please can you move songs to right profile. 

This is right one and there is just one single: https://deezer.page.link/VyBytdN4kdiZTmdN9

This one is wrong profile: https://deezer.page.link/B1n8JRvSLTTszS3d7 (our songs is there) 

Full album: https://deezer.page.link/yZCeQoozfkyFHExz5

And singles:https://deezer.page.link/FPUkyErdYxHGVEwY7

https://deezer.page.link/uCi1L2eCoCgrRDgP6  Both album and singles need to be moved.

And here we used to have songs but is empty now, you can delete this account:

https://deezer.page.link/UDEbWtfdvEz7UpK59

 

This is third single that needs to be moved: https://deezer.page.link/FPUkyErdYxHGVEwY7

 

N
Rank

My tracks have been released under this artist: https://www.deezer.com/en/artist/1310043 my tracks are https://deezer.page.link/ck68cC8eqopRrekWA and https://deezer.page.link/adeEYmhjWsGu96XC7 and https://deezer.page.link/Nnkq2jC7reZvwQQv5 can this be changed so I can have my own artist profile? None of the other tracks under that artist are my tracks.

Jaime.
Rank
Userlevel 7
Badge +7

Hello @Tibby could you please send the URL’s on Deezer of the songs that do belong to you better?
And I’ll take care of it.
Thanks :)

Jaime.
Rank
Userlevel 7
Badge +7

Hello @Predrag Glogovac could you please check your profile now and let me know if everything’s fine?
If not please let me know and I’ll fix it for you.
Thanks 

Jaime.
Rank
Userlevel 7
Badge +7

@Jose Giraldo I have created a new profile with your music.
Please click on the following link and let me know if everything’s ok now: https://www.deezer.com/es/artist/229325695
Thanks :)

Jaime.
Rank
Userlevel 7
Badge +7

Hi @Nilla the problem has been fixed.
Here you can find your new artist page: https://www.deezer.com/en/artist/229333285

J
Rank

@Jose Giraldo I have created a new profile with your music.
Please click on the following link and let me know if everything’s ok now: https://www.deezer.com/es/artist/229325695
Thanks :)

It’s perfect. Thank you very much! 🤛🏻

F
Rank

Hello Deezer:

Please check the profile of BTS JIN. One of his songs, Yours is credited to another artist named Jin. And his top tracks list does not have all his songs from discography. Please revise and update BTS JIN profile

Thank you

D
Rank

Hello Deezer Team,

Please check the profile of BTS JIN. One of his songs, Yours is credited to another artist named Jin. And his top tracks list does not have all his songs from discography. Please revise and update BTS JIN profile

Thank you

F
Rank

Hello Deezer Team,

Please check the profile of BTS JIN. One of his songs, Yours is credited to another artist named Jin. And his top tracks list does not have all his songs from discography. Please revise and update BTS JIN profile

Thank you

T
Rank

Hello Deezer:

Please check the profile of BTS JIN. One of his songs, Yours is credited to another artist named Jin. And his top tracks list does not have all his songs from discography. Please revise and update BTS JIN profile

Thank you

G
Rank

Hello @Predrag Glogovac could you please check your profile now and let me know if everything’s fine?
If not please let me know and I’ll fix it for you.
Thanks 

There is 2 songs that not belongs to us: https://deezer.page.link/vvt3CH5XQqsCPFUE9

https://deezer.page.link/ofoWG7qyCh6q58JeA

It need to be removed/ move to theirs profile

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