▶ REPORT HERE: Artist/albums/songs with wrong profile/page
To all independent artists!
The playlist on our home page is dedicated to you,
add it to your favourites and share your music with the rest of the community
If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.
With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! improvements are always on the pipeline, but there’s only so much we can do...
So nothing better than counting on you, to let us know where we can improve!
Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest
P:S: If you are an artist based in the UK, France and Germany we have a great opportunity for debuting artists of all genres to reach new listeners and build fans!! Check this article
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Hello Deezer:
Please check the profile of BTS JIN. One of his songs, Yours is credited to another artist named Jin. And his top tracks list does not have all his songs from discography. Please revise and update BTS JIN profile
Thank you
BTS JINs profile is still not fixed i left a message here end of june which seems to have been deleted. have made numerous reports via app no action taken
Hello Deezer. Please check the profile of BTS JIN. One of his songs 'Yours' is credited to another artist named Jin. And his top tracks list does not have all his songs from discography. Please revise and update BTS JIN profile. Thank you
@Tasnabb@Astraea@kokoala1224@Fhjjii the profile has been updated with your requests. Thanks for your help :)
@Sicco Ledeberg I have created a new artist page with your music. You can find it here: https://www.deezer.com/en/artist/230165415 If you have any further questions please let us know :)
@drunkcock the problem with SOPHIE has been fixed. I have reported the problem with unrelated artists in the faceless profile too. Thanks
Hello @Harley Agana
There was an issue with the artist profile as the top tracks were still visible, so we needed to create a new artist page for your band Aozora https://www.deezer.com/en/artist/230289795 😃
If you check it out now, you can only see your releases in there!
I’ve sent you an email regarding the access to the Deezer Creators page for the new profile. Sorry for the hassle!
Thanks
Hello my company handles the distribution for our artist Joshua Morris, whose music is listed under a second individual with the same name.
This is our Joshua Morris and his two albums:
This is the other Joshua Morris, whose photo shows up on the joined account:
Kindly split these into two separate profiles. Also please advise on how we (as the label, reflected in the metadata) can claim the profile, as we do with platforms such as Spotify.
Thank you, Marc
Pilot Light Records
Good day, I published my release through One Rpm distributor. The release was approved and published, but instead of publishing it to a new artist card, the album was placed in someone else's with the same name artist (artist). I need to create a new artist card, I wrote to One Rpm support, but they didn't reply for a long time, so I decided to write here.
I need to create a new artist card with the nickname "ANAEL" in capital letters, because this is my first release.
Hello @PilotLightRecords I have created a new artist page for your artist (with his music) and you can find it here: https://www.deezer.com/es/artist/231830935 You can now claim the artist profile on Deezer for Creators: https://creators.deezer.com/en Please let me know if you manage to do it or if you need any further help. Thanks :)
My artis name is “Swoop”, I have several songs on another band page called “Swoop” too. Link to the wrong “Swoop” band : https://www.deezer.com/fr/artist/310455
Can you please create a separate/dedicated artist profile for me under the artist name “Swoop” please ? And merge these following songs/albums to this new page for me please ?
Could you please separate my single from that artist’s profile and create a new artist’s profile for me?
I’d appreciate your help,
ndl
Hi.
My band is getting ready for our second release and I wanted to Access our band’s artist page. Then I found out, that we are actually on another guy’s artist page with the same name. Our band is called “leeek” in small letters and there’s another band called “Leeek”. Our song “Move” has been put onto his artist page, which ofc is inaccurate. I can’t Request access to our band’s page because it doesn’t currently exist.
Link to the song:
Is it possible to have our own artist page called leeek?
Kind regards, Jonas // leeek
Hello @BMRG I restored the old artist page but I can’t move the tracks to the other artist page,
please contact the distributors and ask them to change the name of the artist and send the tracks again to the correct artist page.
Hello @Yula,
I really need your help. I asked Distrokid to do what you told me but nothings happens since june.
@Swoop as requested, I have created a new artist page with your music here: https://www.deezer.com/us/artist/232913211 Please give some time for the system to update and let us know if everything looks good with your profile. Thanks
improvements are always on the pipeline, but there’s only so much we can do...
