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Jaime.Deezer
Community Manager
Community Manager
April 14, 2021
Report

▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27482 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

2131 replies

Roadie
January 15, 2022

Hello, 

I go by 'monosleep' in all lowercase.

My first release https://deezer.page.link/Co86EttcvSxbcopx6

has been put under "Monosleep" an artist that isn't me.

 

Can you create a separate profile for monosleep?

Roadie
January 15, 2022

The artist page of Will Johnson has albums mixed up from 2 artists by the same name.

 

Albums that do belong to the Will Johnson of the profile picture:

  • Vultures Await
  • Molina and Johnson
  • New Multitudes
  • Wire Mountain
  • El Capitan

 

Albums belonging to an entirely different artist:

  • This old town
  • An evening at skidmore
  • Silver Lining
  • Daylight Ghosts
  • Burning Neon
  • Sonic Truffles
  • Santa Ines

 

The singles are an equal mix-up of wrong and right.

 

I stumbled upon this while comparing Spotify with Deezer, thinking to switch over. The Deezer interface is vastly superior to Spotify and fixes all the annoyances I experience there, but if you can’t even tell albums apart from artists just cos they have the same name, I wonder how you are ever going to manage to give proper recommendations? And I’ll end up listening to albums by other people when I shuffle an artists discography…  It seems a strange approach anyway to solely base yourself on metadata to link music to an artist, while the internet is full of open sources describing discographies for an artist.

 

Ah, and the third artist I checked has a similar problem: The Dodos have not released an album called Cheap Thrills, it’s also by an entirely different band that happens to have the same name.

Alfredo.Deezer
Community Manager
Community Manager
January 17, 2022

Hello @Official Giovanni 

Thank you for reporting this to us. Can you send us the URL of your artist profile on Deezer and also the URL’s of the releases that don’t belong to you?

Thanks! :)

Alfredo.Deezer
Community Manager
Community Manager
January 17, 2022

Hello @Jason Rodriguez 

The wrong releases have been removed from your profile

Thanks ;)

Alfredo.Deezer
Community Manager
Community Manager
January 17, 2022

Hello @ALESSANDRO GILARDI 

This is your new artist profile on Deezer 

https://www.deezer.com/en/artist/157648882

You can request access to Deezer Creators to edit/manage you profile on https://creators.deezer.com/user/login

Thanks :)

ALESSANDRO GILARDI
Roadie
Roadie
January 17, 2022

Hello @ALESSANDRO GILARDI 

This is your new artist profile on Deezer 

https://www.deezer.com/en/artist/157648882

You can request access to Deezer Creators to edit/manage you profile on https://creators.deezer.com/user/login

Thanks :)

Thank you very much for the help!!!!

A.G.
Guitar Hero
January 17, 2022

Hello,

The artist 10,000 Maniacs have 2 profiles associated:

https://www.deezer.com/br/artist/2638 (main profile)

https://www.deezer.com/br/artist/149040 (duplicated)

Wonder if they could be merged.

Thanks.

Alfredo.Deezer
Community Manager
Community Manager
January 17, 2022

Hello @Walter Taboada Ponce 

The releases that don’t belong to you have been removed from your artist profile 

Thanks :)

Alfredo.Deezer
Community Manager
Community Manager
January 17, 2022

Hello @monosleep 

Thank you for reporting this to us,

This is your new artist profile on Deezer

https://www.deezer.com/en/artist/157675172

Thanks :) 

Guitar Hero
January 17, 2022

Hello,

 

There is one song that its on my profile but it’s not mine.

 

https://deezer.page.link/2j2PF33UpJez4kVV7

 

Thanks,

Walter Taboada