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Jaime.Deezer
Community Manager
Community Manager
April 14, 2021
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27481 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

2131 replies

Creator
November 9, 2021

Hello there @maimusicfutur we have created a new artist page: https://www.deezer.com/en/artist/150862772

Hey again

Thanks, so I know have access to my deezer creator profil but it seems the streams are not transferred. I have zero stream in my previous release, while I know some of my friends listened to it on deezer. Does it mean the other artist kept my stream count? 

Mari Gikaru
Creator
Creator
November 11, 2021

Hey @Mari Gikaru it’s all fixed now :) 

Thanks for the assistance Yula

Mari
Roadie
November 12, 2021

Hi, I work with the artist Megan Davies:

https://www.deezer.com/us/artist/5645135

There are two songs by “Dreadinski, Megan Davies” that are incorrectly listed on her profile.  There is another artist named “Megan Davies” and somehow these songs landed on our profile by mistake.  Can you remove these songs from her profile?

The songs are “No Masquerade” and “If I Get Over Myself”:

https://deezer.page.link/HXAXEYMuFQQ1VCMP8

https://deezer.page.link/2snsLVW13LvXESg97

 

Thanks!!

Roadie
November 12, 2021

Hey, this is my song “Extra” https://deezer.page.link/oUKvF7NzfPPRM1fe9

It’s currently on this artists page who isn’t me  https://deezer.page.link/tnYsPQ5qtCA4sD5U8

I haven’t claimed an artist page yet so I’d like to claim my own artist page under the name Tristan Palmer with my new song, thank you!

Yula
Deezer Staff
Deezer Staff
November 14, 2021

Hello there @maimusicfutur we have created a new artist page: https://www.deezer.com/en/artist/150862772

Hey again

Thanks, so I know have access to my deezer creator profil but it seems the streams are not transferred. I have zero stream in my previous release, while I know some of my friends listened to it on deezer. Does it mean the other artist kept my stream count? 

yes unfortunately yes, the streams are linked to the artist page and cannot be transfered, sorry!

(She/her) add your pronouns to your signature!
Yula
Deezer Staff
Deezer Staff
November 14, 2021

Hi, I work with the artist Megan Davies:

https://www.deezer.com/us/artist/5645135

There are two songs by “Dreadinski, Megan Davies” that are incorrectly listed on her profile.  There is another artist named “Megan Davies” and somehow these songs landed on our profile by mistake.  Can you remove these songs from her profile?

The songs are “No Masquerade” and “If I Get Over Myself”:

https://deezer.page.link/HXAXEYMuFQQ1VCMP8

https://deezer.page.link/2snsLVW13LvXESg97

 

Thanks!!

Hey there, I have removed the song that don’t belong in this page. 

 

(She/her) add your pronouns to your signature!
Guitar Hero
November 14, 2021

Hello!

This is our artist profile:

https://www.deezer.com/es/artist/13250127

 

And these are our latest releases, which are within a wrong artist profile:

https://deezer.page.link/w36aRanTZyqcSzzj9

https://deezer.page.link/YFWP4v4MNdQQ64hu7

 

We know it has been a successful release (in our terms for success 😄), and it is really disappointing for us that the numbers and followers are not in our real artist page… 😕

 

Could you please do something about it?

 

Thanks!

 

Yula
Deezer Staff
Deezer Staff
November 14, 2021

Hey @Kid Keaton, here is your new artist page https://www.deezer.com/es/artist/151368842

(She/her) add your pronouns to your signature!
Yula
Deezer Staff
Deezer Staff
November 14, 2021

Hey, this is my song “Extra” https://deezer.page.link/oUKvF7NzfPPRM1fe9

It’s currently on this artists page who isn’t me  https://deezer.page.link/tnYsPQ5qtCA4sD5U8

I haven’t claimed an artist page yet so I’d like to claim my own artist page under the name Tristan Palmer with my new song, thank you!

Hey there, your new page> https://www.deezer.com/es/artist/151370852

(She/her) add your pronouns to your signature!
Yula
Deezer Staff
Deezer Staff
November 14, 2021

Hey @invainmetal we’ve moved the releases to the correct page. :metal_tone4:

(She/her) add your pronouns to your signature!