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Jaime.Deezer
Community Manager
Community Manager
April 14, 2021
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27468 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

2131 replies

Roadie
July 22, 2021

Hi @Rudi, hope you are doing fine,

 

I’m Leo, one half of the duo Do/se.

Our debug single was mixed up with another artist page called "Dose", and because of that, we cant signup for an artist page on Deezer. Our distributor actually released as “Dose”, but since there are already other pages with this name, we changed to Do/se. If this modification is doable in your platform, it would be very much appreciated :)

 

Our song URI: 

 

We are releasing our single Desapego today at 9pm (BRT) here in Brazil, and it would be amazing if we could share our deezer page linked to the right artist, with our photos and press content :)

 

You can contact us through dose.doseduo@gmail.com, or through our instagram page: https://www.instagram.com/doseduo/

 

Thank you,

Leo

Rudi
Ultimate Superstar
Ultimate Superstar
July 22, 2021

Hey Leo @Do/se 

Thanks for reaching out, obrigado!
We can certainly help, but we need the links for the released content you have on Deezer (the stuff on the wrong artist page). Our team can create a profile page for you and put all your releases there. Is that something you can do?

Roadie
July 22, 2021

Hey Leo @Do/se 

Thanks for reaching out, obrigado!
We can certainly help, but we need the links for the released content you have on Deezer (the stuff on the wrong artist page). Our team can create a profile page for you and put all your releases there. Is that something you can do?

Hi Rudi, thank you for the quick response,

 

Here is the link for the wrong artist page: https://www.deezer.com/br/track/1429039522

 

Thank you!!

Rudi
Ultimate Superstar
Ultimate Superstar
July 22, 2021

Leo, thanks for coming back with more details @Do/se 

I've spoken to our teams and all we can do right now is to create another artist page and put your release there, for the time being (so that it isn't mixed with another artist). Because your distributor released as Dose, we need them to redeliver the content to us under the right name.

For now, the album is here: https://www.deezer.com/br/artist/140094822 and I've asked the teams to try whatever they can do help.

Roadie
July 23, 2021

Deezer i release my song in start of the year and discovered now

that my music is on other artists profile and i not have artist profile in deezer.

Answer me, why in others plataforms release doing perfect and in deezer not?

We are Mismatch band and you give our music to a DJ call Mismatch. Who resolve it?

my music is it

https://deezer.page.link/nDYiqUd2kXYY43MH7

and the wrong artist is it

https://www.deezer.com/us/artist/1118628

 

Resolv them please

Roadie
July 24, 2021

Hi, this album https://deezer.page.link/59iaqgsC9s1vkhpE6 was released by our band called Bonzo, which is different from the band under which is listed now, called bonzo. Could you please separate the artists? Also, how do I claim the artist profile after it has been separated from the other band? BTW, I just sent a report that the album was not recorded by that artist, meaning the artist under which it is listed now. Thanks in advance!

Roadie
July 24, 2021

Hello,

I registered my artist profile, which is Beat Therapy - https://www.deezer.com/us/artist/492668 and I have 14 songs/eps from another artist with the same name on my page.

Can someone please do something to separate our two accounts, or tell me what I should do?

My releases are:  

  1. Save Me (Original Mix)
  2. Our Love (Original Mix)
  3. Boom
  4. Boom (Original Mix)

The releases that should be taken down from my artist profile are the songs circled in red:

 

Thank you for any help given,
 

Michael Owens

Rudi
Ultimate Superstar
Ultimate Superstar
July 24, 2021

Hey @renan.pantojavilas 

The songs are sent by your distributors and automatically added to the catalogue - we don't manually assign them, so rest assured this was an automated mistake! I've passed it on, it should be sorted soon!

Hi @Héctor Montes @mikeo2190 

I've forwarded your feedback, hopefully it'll done in a few days :relaxed:


 

Roadie
July 26, 2021

Hi The Deezer’s Team

I’ve released 3 singles with the distributor DistroKid and all one of them are on the wrong artist’s profile. The songs are : 

https://deezer.page.link/9M3Q7LDLKkzDKU5GA

https://deezer.page.link/SjNKCMZyKXPWPZMA9

https://deezer.page.link/LwNoCdPeMopJSAfv8

I’ve tried to fix the problem with DistroKid but nothing has been done so here I am.

I don’t have any artist’s profil because all of my song have been released on this Shifty’s profil :https://www.deezer.com/fr/artist/6677

I would like to have my own artist’s profile with the name “Shifty “ where my song can be released,  because right now it’s quite confusing for the listeners.

 

Thank you very much ! 

Roadie
July 28, 2021

There is an artist, “Shades of Green”, that has just uploaded several singles, which can be found here: https://www.deezer.com/us/artist/82345222. On this page is an unrelated album, “Transitions”, uploaded in 2019 by an unrelated (but evidently similarly named) artist. The 2019 album and the 2021 singles should be listed under different artists. Thank you.