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Jaime.Deezer
Community Manager
Community Manager
Apr 14, 2021 4:22 PM UTC
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

2131 replies

Roadie
Jul 19, 2021 9:07 AM UTC

Hi @Rudi,

 

Thanks for the quick action for the request!

 

But now I’m having some problem requesting artist profile from https://creators.deezer.com/user/login for my band, MAGIS. Even with provided information of my band including the UPCs, I’m still getting emails that the access was denied.

 

Hopefully this can be resolve soon.

Roadie
Jul 19, 2021 1:48 PM UTC

Hello there !

I’m a independant artist and released a few EPs via DistroKid but they all have been released under an already existant artist instead of creating a new one for me :slight_frown:

Here are the links to the different musics I uploaded:


Can you please assist me in creating my own artist profile (under the name “Muzak”) ? This would be awsome, thank you !

Rudi
Ultimate Superstar
Ultimate Superstar
Jul 19, 2021 2:32 PM UTC

Hey @Awang Puteh 

Thanks for letting me know. At this point, it's now better if you could contact our support team for further help:

Hi @Hutsku I passed it on, it should be all done very soon!

Thanks @bluezzbastardzz got it!

Hey @Alex-ProductionsNCS no problem, we can surely help you. But we need the Deezer links for your releases. You can post them here, I'll take care of the rest.

Hi again @elrapwell you'll need to contact your distributor to redeliver the tracks to Deezer under your artist profile. We're unable to fix things on our side because they control who's the featured artist.

The same applies to you @samshukranis your distributor should be contacted about this.

Roadie
Jul 19, 2021 5:54 PM UTC

Hello there!

My band, called “Skore” released 2 LPs, a full album and a single via DistroKid, but the songs have been landed under a brasilian “SKORE” band’s page.

The “wrong” page:

 



Can you please assist us in creating our own artist profile (under the name “Skore”) ?

 

Our released music:
Skore- Untitled (2013) - EP
Skore - Empty Space (2015) - EP
Skore - Missing Chapter (2017) - LP
Skore - Immunizer (2021) - single
---------------------------------------------
Upcoming (in case of these infos needed):
Skore - Suture (2021.07.20.) - single
Skore - Distal end (2021.08.14.) - single
Skore - Modernland (2021.09.15.) - LP

Released links:

 


Thanks for your help!

Zsolti​​​​​​

Guitar Hero
Jul 20, 2021 9:51 AM UTC

Hi, there are two artists called ‘Ripe’ conflated under the same profile. 
 

Please separate into two distinct profile. 
 

Thanks!

Rudi
Ultimate Superstar
Ultimate Superstar
Jul 20, 2021 6:11 PM UTC

We need the links for their profiles @efsdvarney001 just to be precise :relaxed:

Hi @Zsolt Szénási thank you, I've passed it on, stay tuned (for your brand new artist profile on Deezer) and don't forget to sign up for our Deezer for Creators group (https://en.deezercommunity.com/groups):thumbsup_tone2:

Guitar Hero
Jul 20, 2021 6:21 PM UTC

We need the links for their profiles @efsdvarney001 just to be precise :relaxed:

Hi @Zsolt Szénási thank you, I've passed it on, stay tuned (for your brand new artist profile on Deezer) and don't forget to sign up for our Deezer for Creators group (https://en.deezercommunity.com/groups)" src="https://d3odp2r1osuwn0.cloudfront.net/2021-07-20-c69bd355/dist/emojione/1f44d-1f3fc.png" width="18" />

 

Here’s the link to profile
https://deezer.page.link/HPCdDs1S1CQEupqA8

 

Roadie
Jul 20, 2021 8:26 PM UTC

Hello. 

My new release https://deezer.page.link/gnckYSejve3qrQDGA is in a wrong profile. Could you create a separate profile with name “barros” for it? (all lowercased)

One Hit Wonder
Jul 21, 2021 10:58 AM UTC

Hey I just released my first song via Distrokid : “Pacem”. My artist name is : Dalí. However, I’ve automatically  been linked to a wrong artist page called DALI (where there are many artist). I don’t understand why there is no artist page called Dalí and why I’ve been merged with another artist page. 

Please could you fixe the problem by creating my own artist page with the right name : “Dalí”. 

The link to MY song : 

 

Here is the link of the wrong artist page : https://www.deezer.com/fr/artist/16237?deferredFl=1

 

Please create my own page with this name : Dalí

 

Thanks you

Rudi
Ultimate Superstar
Ultimate Superstar
Jul 21, 2021 11:13 AM UTC

Thank you, @efsdvarney001 we'll let our teams know :relaxed:

Hey @skanderrr28 @Lucas Barros all passed on, should be done super quickly :thumbsup_tone2:  sign up for our Deezer for Creators group for our future initiatives!

https://en.deezercommunity.com/groups