▶ REPORT HERE: Error in a track/song/album

The song “It Must Have Been Love” by Roxette is a truly awful capture both in the Spotify and Deezer catalogs. It sounds like a thoroughly worn-out cassette tape played through a Walkman - at least with good headphones. Not a factor of bitrate; I've got it on HQ and it shows that on the playing screen. The high details are lost, and focusing on them reveals a texture that sounds like cassette tape frequency distortion - more like a low quality tape than a low bitrate MP3.

https://deezer.page.link/pDfnjApynSPcqKhs9

Compare to this version on YouTube that sounds like what I would expect a good quality capture to sound like:

(Yeah, we're going to YouTube for the benchmark of high quality! )

I think maybe both Spotify and Deezer both picked up the same Napster MP3 from the studio that released it on digital, and that's how we got here. lol

Hey @FalconFour thanks for your feedback.
We received it like that from the label.
I’ll pass the info to our music team, but a redelivery will sound the same most likely.
Apologies for the inconvenience 

Hopefully you can pass the concern along that it’s poorly ripped and needs a re-take… it seems to be a problem with all the songs from that group. Interesting to imagine where the source materials came from, but surely there’s a CD copy floating around they can just re-rip some albums from ;)

You get so much crap these days for hinting that you’d prefer a CD over a streaming service, but 👐 here we are 😂

This album has track 16 showing unavailable in the USA, which seems likely to be an error. 

Hey @GrooveStranger can you please send me the URL link on Deezer for that album in order to investigate?
Thanks :)

I pasted in an URL but the forum replaces it with the widget. If you click the widget the page should open. The URL ends with /us/album/1440863. 

hey there! I would like to report a track with a few audio “glitches”, and would really appreciate if you can get it correct. I can replicate the issue on two separate devices and after clearing cache/data, so I really fear the problem is the audio track itself.

The track is “Linea Gotica” by C.S.I.

thank you!

The Seduction of Claude Debussy by Art of Noise has 12 of 13 tracks showing as unavailable in the USA. Seems like it’s an error. 

/en/album/60228772

Hello @GrooveStranger 

Thank you for reporting this.

We have reviewed the track no. 16 - Streets Of New York (feat. Nas & Rakim) on the Deezer Catalogue but unfortunately is unavailable at the moment, I am afraid.

Sorry for the inconvenience caused 

Hello @ElOrenz 

Thanks for that!

We have requested a re-encoding of the entire album ‘Linea Gotica’, so the song should be OK after a couple of hours, after the process is done.

Let us know if you in case you still get that glitching, please.