▶ REPORT HERE: Error in a track/song/album

https://deezer.page.link/jNZ2DxNr3jv7CkN19

This is published on Deezer by some guy from YouTube, it's just an audio from video. I think it should be deleted.

@RudiDeezer still not fix my issue yet for 2 months now. What the censored taking you guys long to fix this track. Leet Mob - My Story on Deezer is not a full song.

https://deezer.page.link/AHHWX6BCnG72ymsV6

Apple music has this track full song: https://music.apple.com/us/album/my-story-official-esl-theme/1089017291?i=1089017296

It is over 2 months now and no fix. Wait over 2 months and no fix like the post @JohnyV3 reported one of his error tracks for 3 months now and no fix. Give me an good explanation why it taking you guys this long to fix my track error.

@OlympicAssEater 

My story was trimmed on every digital platform on premiere. It took around 2 weeks on Spotify to fix it, I remember cause I used Spotify at that time. Deezer is the only one with not fix after 5 years! It's ridiculous. :/ I even reported this issue in 2020 through pc app when I started using Deezer. I can't believe that no one reported this around premiere.

@JohnyV3 

Did Deezer fix any error tracks you report?

I have this name, “Leet Mob - My Story” is not a full song and cut off at 2:42 long on Deezer. The full song is 3:26 and other music streaming like Apple Music, Spotify, and Amazon have this track in 3:26 full. I reported this issue since June 2021, and to this month August no fix it.  Customer rep on my ticket stop provide status update when I ask for status update. I think I might cancel Deezer in the next month or so because this level of support I am getting is unacceptable, rude, and horrendous.

@OlympicAssEater 

Nope.

Hi there @JohnyV3 @OlympicAssEater 

Apologies once more. 

Please do understand that we've contacted the distributors of the content you reported several times in order to get the issue sorted. We're unable to do it ourselves, we don't have access to the original content. But we'll continue to pass on the feedback and we hope to hear back from them on this soon.

@Rudi 

I really understand that you can't do something in one second, it's okay! Just saying that waiting so many years on fixing one song is really crazy. 😛

*Moved to correct post*

Type O negative - These three things song is broken. It plays 1 minute and 59 seconds right and starts from beginning. I have hifi subscription. Link: https://deezer.page.link/9bGeRd91Z9G1Xiib7

Years of Silence by Thurisaz is so broken

the original track is 7:sth long. On first play deezer will show the correct length but after almost 15 seconds it will jump to the last minute and suddenly the track is shown 1:15 long