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Jaime.Deezer
Community Manager
Community Manager
January 13, 2020

Deezer For Creators

  • January 13, 2020
  • 297 replies
  • 13961 views
Deezer For Creators

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit Deezer for Creators platform here 💿

And if it's your first time using it, all you have to do is to sign up and follow the steps 🎵

For any questions, or if there are any issues please contact our team Deezer Support Team 

297 replies

Roadie
December 18, 2020

Hi, i am an artist i post my music through tunecore. I would like to link my account or at least change a cover photo. How can i do it? thank you

Jaime.Deezer
Community Manager
Community Manager
December 20, 2020

Hi @Ирина Ханн please check the information above with all the info you need to claim your Deezer profile.
Meanwhile you can send me the URL on Deezer for your artist page and the profile picture you would like to add an I am happy to do it for you.
Thanks:slight_smile:

Roadie
December 20, 2020

Dear Team,

Thank you for your all services and efforts to meet artists and their fans in this platform.

Kindly informed that we have submitted our information to claim our aritst backstage nearly 2 months ago. Unfortunately, our request  probably has been deleted or out-of-dated. Therefore, we have claimed our profile once again.

Hope you accept our submission this time. We are looking forward a news or notifications from you via email or in this platform regarding our evaluating results.

Thank you for all your efforts and consideration.

 

illil

Rudi
Ultimate Superstar
Ultimate Superstar
December 22, 2020

Hey @illil 

Thank you for your feedback and patience.

Perhaps there was something wrong with the first request. I recommend you to contact our support team and they can guide you through speeding things up:

Wishing you a great end of the year!

Roadie
December 22, 2020

Hi,

hope you can help me. I had requested access to my Backstage for Artists page on Deezer. But I have had no reply whatsoever. This was a few months now!

Here is my ID https://www.deezer.com/en/artist/92102032.

Could someone help me with this please?

Thanks

Stephanie

Jaime.Deezer
Community Manager
Community Manager
December 23, 2020

Hi @Stephanie Rodriguez I have contacted the team and they confirmed that your access has been approved now.
Please let me know :relaxed:

Roadie
December 24, 2020

“We're just letting you know that we've received your completed request access form on Backstage, and we are currently taking care of your request.” it didn’t give me a log in and when I try my email/etc to log in, it doesn’t work…. Ehmm help?

Jaime.Deezer
Community Manager
Community Manager
December 24, 2020

Hi @Racing Shy Now you’ll have to wait for the Backstage team to approve request and give you full access to your profile. Due to high number of requests this might take between 3-4 weeks.
If you have any further questions please let us know.
Thanks :relaxed:

Roadie
December 27, 2020

@Jaime. thank you so much for sorting this out, I am in now :)

Roadie
December 29, 2020

Hi !

I requested my backstage access since last may, and I still received nothing,

Anyone having same issue ? What else can I do than contacting backstage@deezer.com ?
I also tried instagram messaging.