Why does Chromecast not work?

I get your point. This is also because of the different answers we get (in 1 day??) on our (many) inquirys. Depends on which person from Deezer reponds. I tried to delete the previous one but that is not possible. If you know how to, please tell me. 

I got  message from Yula, that this problem is not a priority for them.. 🤷

"We have reported it, but our product team is in the middle of other projects and we have pushed it as much as we could.
Unfortunately, it is not a priority now.
If you send a mail to our Support they will add you to the list of users that are affected and you will receive an email when it's fixed.
The more people we can link to the incident the more it will become a priority."

Do Anyone knows a service to transfer all library from deezer  to Spotify? I need transfer all members of a family account 

@kid-a78 

Try this: LMGTFY

Deezer fix this issue with Chromecast. It’s been over more than 2 months now and this is just absurd. People pay for your Hifi quality streaming service but what good is it when it doesn’t work? 

Hello everyone. 

I can only apologise for the time this is taking

Our team has reached out to Google and we are waiting for more info. 

Hopefully it won’t take much longer. 

Hello Yula, do you have any news? 

So I bought the new streamer Cambridge Audio CXN and Deezer on this device via Chromecast works without any problem... I now still have Deezer prepaid and also Tidal and that is why I compared the two services-> Tidal has Tidal Connect, gapless, forming the via Chromecast queue, correct album release years and label names, playlist folders and is cheaper in my country. Unfortunately, Deeezer has a lot of faults and shortcomings BUT I have to admit truthfully that it sounds  better, clearer, cleaner on my apparatus more then Tidal..And the quality of the stream is very important to me. The menu is also clearer. I'm going to have a tough decision...

So this is really upsetting, streaming via Chromecast again doesn't work. Tomorrow it might be, and in a week it won't be? I was happy to go back to Deezer, despite all the shortcomings because the sound quality seems better than Tidal, but the functioning of via Chromecast is a lottery.

Hey there all,

as I said on another thread, we can not reproduce the issue so it all seems good on our side. 

To be able to investigate this further, we need you to answers these questions: 

• Brand and Model of the device where you can't cast
• (If possible) screenshot of the error message
• Was it working before? Did you notice that it stopped working after some update from OS, Deezer app or firmware of the device?
• Deezer version, OS version
• If it is Chromecast external device or Chromecast built-in
• In case it is built-in what version it is: V1,V2,V3

• https://support.google.com/chromecast/answer/7124014?hl=en
• https://support.google.com/chromecastbuiltin/answer/6102923?hl=en

 Can you try to cast from other devices like laptops, mobile phones, tablets… ?