The requested content is not loading. Error: MS1002

I have already written requests to your useless feedback form several times, your tech support deliberately ignores my requests and requests from other members of my family. I sent a request from this account back on April 25 and did not receive a single response from the person, they respond to me automatically and no one solves the problem. Restore the account, as much as you can spend my time and money, I paid for access for three months, make sure that the accounts work and we can listen to music. Find my ticket number 8060998 and finally figure out the problem.

I have already written requests to your useless feedback form several times, your tech support deliberately ignores my requests and requests from other members of my family. I sent a request from this account back on April 25 and did not receive a single response from the person, they respond to me automatically and no one solves the problem. Restore the account, as much as you can spend my time and money, I paid for access for three months, make sure that the accounts work and we can listen to music. Find my ticket number 8060998 and finally figure out the problem.

 

Thanks for your message,

But after review, I confirm your account is clearly infringing our Terms of Services and is used for illegal access to our service. It has therefore been banned.

I’ll gladly check the other members of your family.

I have already written requests to your useless feedback form several times, your tech support deliberately ignores my requests and requests from other members of my family. I sent a request from this account back on April 25 and did not receive a single response from the person, they respond to me automatically and no one solves the problem. Restore the account, as much as you can spend my time and money, I paid for access for three months, make sure that the accounts work and we can listen to music. Find my ticket number 8060998 and finally figure out the problem.

 

Thanks for your message,

But after review, I confirm your account is clearly infringing our Terms of Services and is used for illegal access to our service. It has therefore been banned.

I’ll gladly check the other members of your family.

Which point of the terms am I violating? in more detail, I did not receive anything by mail, and why then is your tech support silent, you say, write to tech support, but it does not respond, I have not received any notifications by mail. If my account is blocked, how about a refund account, I have paid for 3 months

I have already written requests to your useless feedback form several times, your tech support deliberately ignores my requests and requests from other members of my family. I sent a request from this account back on April 25 and did not receive a single response from the person, they respond to me automatically and no one solves the problem. Restore the account, as much as you can spend my time and money, I paid for access for three months, make sure that the accounts work and we can listen to music. Find my ticket number 8060998 and finally figure out the problem.

 

Thanks for your message,

But after review, I confirm your account is clearly infringing our Terms of Services and is used for illegal access to our service. It has therefore been banned.

I’ll gladly check the other members of your family.

I still insist that you specify the exact reason for the block. If the account is blocked, then why is this not explicitly stated in the account itself? Why don't I see any warnings and the exact reason, except for an incomprehensible error that doesn't tell me anything. Is this due to the fact that you have no legal grounds for blocking, except for some of your rules, about which you can't tell anything at all? I believe that you have unreasonably blocked user accounts, including mine, specify the exact reason and inform users about the blockages, by email or in the account itself, one way or another, you are disrespecting users by continuing to block without warning

Hab das gleiche Problem, habe auch keine Email bekommen, einzig nur dass ich mein Passwort zurücksetzen soll wegen ungewöhnlichen Aktivitäten weil ich VPN drin hatte weil ich im Urlaub bin. Hab jetzt gekündigt, und zahle nicht nochmal einen Monat mehr wenn ich es nicht nutzen kann. Aber hey Deezer, ihr seid der Brüller, hab jeden Monat 16,99 Euro für mein Family bezahlt. Dann kam euer Kündigungsangebot, ich kann die nächsten Monate 17,99 Euro pro Monat zahlen wenn ich bleibe. Ist doch cool oder? Nein danke verzichte, klärt eure Bugs und dreisten Sperrungen ohne Grund bevor ihr die User angeht. Das wäre mal wieder ein Fall für die Presse.

Echoing others here, it’s really ridiculous that you will get MS1002 but Deezer will continue to charge you a subscription fee. This has class action written all over it - you can’t prevent someone from using your service while still charging them for it. Send an email indicating why the user was banned and cancel their subscription or don’t even bother.

bonjour, je me retrouve a avoir le meme probleme, est-il possible de regler ca svp 

Bonjour ​@ExiLor_ Our security system has detected potentially fraudulent activity on your account. This automated detection is part of our ongoing efforts to maintain service integrity and ensure compliance with our Terms of Service.
If you believe this has been triggered in error, please contact our Deezer Support Team and we will review your case.
Thanks

My deezer don't run because I'have an error 1002.

I'have same