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One Hit Wonder
September 9, 2019
Answered

Require API auth to login again

  • September 9, 2019
  • 29 replies
  • 2350 views
I was in the middle of adding songs to my playlist when I automatically logged out of Deezer. I tried logging back in and it is saying "Require API auth". I already tried re-installing the app and it still does the same thing. Please help.
    Best answer by Frustrateddeezeruset
    I found that if I logged on using my desktop computer I could access my account and after that my mobil account worked too. It's a nuisance to have to do that as I mostly use my Deezer account when I'm on the move.

    29 replies

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    October 26, 2019

    Hi there@Chasity @BO Dubaimall 

    Sorry about that. Could you try that once more? Please avoid logging in with FB or Google (in case you do), but do it directly with your email address and changed password. Please also reinstall the app to the latest version before doing that 😉 let me know if it works!

    Roadie
    May 5, 2020

    I have the same problem, my account is linked to facebook, please help me log in again

    Pia.Deezer
    Ultimate Superstar
    Ultimate Superstar
    May 6, 2020

    Hi @Ana Teresa Verduzco I just unlinked your Deezer account from Facebook. Please log in with your Deezer email address and your Deezer password. :wink:

    Roadie
    July 26, 2022

    H

    Alfredo.Deezer
    Community Manager
    Community Manager
    July 26, 2022

    Hello @Beatrice.Salate.Santone 

    Could you share with us more information to be able to help you out, please?

    Thanks :) 

    Roadie
    July 30, 2022

    J' ai un problème avec l Api Auth . C est écrit require Api Auth .

    Roadie
    August 2, 2022

    I was in the middle of adding songs to my playlist when I automatically logged out of Deezer. I tried logging back in and it is saying "Require API auth". I already tried re-installing the app and it still does the same thing. Please help.

    Same here, and it won't let me log in 

    Yula
    Deezer Staff
    Deezer Staff
    August 3, 2022

    Hey @Raquel Gomez

    from which device are you having this problem? 

    (She/her) add your pronouns to your signature!
    Roadie
    August 3, 2022

    It is on my android phone, but, actually, I uninstalled the app and installed it again and it started working. YAY! 

    Thanks for your quick response! 

    Roadie
    April 27, 2023

    Having the same problem. Deezer app gives api ayth error. Desktop version works fine. (Android phone)