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Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 629 Topics
  • 3,028 Replies

629 Topics

Y
Runaway Baby
Yames amalfiRunaway Baby
asked in Android

deezer abbonamento

Non riesco ad effettuare il pagamento per fare deezer premium, cosa posso fare ?

1
Yula
Moderator
1 year ago
T
Runaway Baby
tinathRunaway Baby
asked in Android

Has anyone ever succeeded in getting Google Assistant to play what they want on Deezer?

I've been trying to get Google Assistant to play a specific playlist on Deezer for years, and this feature just keeps failing to work. Searching these forums, I see Deezer devs have been aware of the issue for years, and promising to work on it. And it still doesn't.What happens to me is, GA opens Deezer and then either says "an error occurred" or says "okay, playing [playlist]" but then plays something totally random. No matter how blatantly specific I name my playlist, it never plays it. Has anyone ever managed to get this to work? I can't believe such a basic feature is not available. I'm seriously considering switching to Spofity for this one single reason.

8
T
Runaway Baby
1 year ago
J
Runaway Baby
JaypriceRunaway Baby
asked in Android

Podcasts no loading

Hi, I'm a regular listener to That UFO Podcast but for the last 2 months I have not been able to listen. Every time I try it says Error: failed to play. I have uninstalled and reinstalled the app numerous times. Deleted the cache, all the usual stuff and still not working.Can someone help me please!?

4
J
Runaway Baby
1 year ago
C
Tiny Dancer
cactushiiTiny Dancer
asked in Android

Pitch of the song randomly changing

Hello, when i connect my Bluetooth earbuds and try to listen music, what happens is that the pitch and the speed of the song starts randomly changing, and this only happens on deezer app, and not when listening to anything else. Also only happens with any Bluetooth earbuds, and not with non wireless ones, but again, they do work for other apps. Do you have any suggestions or maybe solution? Thanks!

1
Yula
Moderator
1 year ago
A
Runaway Baby
atunguydRunaway Baby
asked in Android

How to access flow modes on android auto

I see deezer now has flow “modes” -like party/chill/focus etc…. Great idea, but how do I select what flow mode I want when I am driving and using android auto? There is just a flow button. I know I can use my phone to select a mode but not ideal considering that I am driving.

1
Yula
Moderator
1 year ago
S
Runaway Baby
shirRunaway Baby
posted in Android

playlist

There are more than 2000 songs in the playlist and I have several of them, how can I know where I put each song? Because right now I'm going through playlist after playlist to delete a song I don't want, and it's annoying and difficult.Please make it possible to associate every song with the playlist I put it in.

6
A
1 year ago
T
Runaway Baby
TheJoyStarRunaway Baby
asked in Android

Secure your account

Going into the app today it won't load my profile and asking me to 'Secure my account', but when I go to page adding my email and password it just says 'error occurred', password correct as i have logged in here ok. What do I do??

1
A
1 year ago
S
Runaway Baby
SucuSucuRunaway Baby
asked in Android

Deezer install on laptop

Can I install my deezer account app on my HP laptop?

2
A
1 year ago
M
Runaway Baby
Magdean.Van.Der.merweRunaway Baby
asked in Android

Slow downloading

Im struggling with a Downloading issue my favourite tracks show all the green dots that they are finished downloading but at the top shows notification that its downloading still and couse of this my other playlists dont download at all even though i select download.It seems that the download is stuck cause it doesnt move.What must I do here cause this taking way too long

2
M
Runaway Baby
1 year ago
S
Runaway Baby
shirRunaway Baby
posted in Android

playlist

Hi Deezer, I have a lot of playlists in the app and when there is a song that I want to delete, I have to search in all the playlists where the song is located and it is quite annoying because I have more than 5 playlists and they are all full.Please find a way where I won't have to go through all my playlists to delete a song because it's very annoying  I hope you understood me

1
Alfredo.Deezer
Community Manager
1 year ago
S
Runaway Baby
shirRunaway Baby
posted in Android

missing album

Hi deezer please add to the app the new album of cassadee pop " just a girl"  Thanks 

1
Alfredo.Deezer
Community Manager
1 year ago
C
Runaway Baby
clearblueskiesRunaway Baby
asked in Android

songs aren't auto downloading

Hello,  When I add a song to my playlist or favourites, they do not automatically download despite auto download being switched on.  Either I have to turn auto download off, removing al of my download tracks and turn it back on to download the recently added tracks, or, switch my phone into flight mode and restart it into flight mode, for when I turn the WiFi back on the tracks added then download.  But I just don't understand why songs do not download automatically, despite the download being on.  

4
D
Tiny Dancer
1 year ago
P
Tiny Dancer
paolo passalacquaTiny Dancer
asked in Android

WHERE I CAN FIND ON THE MOBILE APP SHUFFLE MODE FOR AN ALBUM?

Hello.Could  you please tell me if I can use the Shuffle mode once I’m listening an album on my mobile or via tablet? I can’t find the icon. Thanks a lot and have a nice day!Greetings from Rome (IT)

1
Superschlumpf
Deezer Legend
1 year ago
R
Runaway Baby
RiikkaRunaway Baby
posted in Android

song order

Deezer app changes the song order reverse, even thought i have chose it from the newest to oldest.This happens "over night" and it fixes it self…But it make's me mad because i want peacefull morning and listen my music in the order i want. Not the order app want's.Version 7.0.9.22And it has done it for years... I can't reply to the old conversation's. And i don't get help in my language… Otherwise I have liked this deezer very much.

2
R
Runaway Baby
1 year ago
B
Tiny Dancer
bastus7791Tiny Dancer
asked in Android

Niedziałająca w telefonie aplikacja dezzer

Witam wykupiłem pakiet premium ale w telefonie niechce mi działać aplikacja dezzer cały czas się ładuje ładuje i nie umi się załadować , nic niechce grać. a w kinie domowym działa. A jak nie miałem pakietu premium to aplikacja w telefonie działała, coś tam mogłem posłuchać. A przecież pisze że w pakiecie premium można używać na trzech urządzeniach a ja mam tylko dwa urządzenia a z tych dwóch i tak działa tylko na jednym czyli na amplitunerze Onkyo . Niech mi ktoś pomorze bo chciałbym też móc słuchać na telefonie 

1
Yula
Moderator
1 year ago
H
Runaway Baby
Hugo.vreugdenhilRunaway Baby
asked in Android

Can't find Deezer-app in Playstore

I have a Deezer family account and am now trying to install Deezer on the phones of my kids. But I can't find the app in their Playstore (only Deezer for Creators). Their age is 11 and 9. Anyone any ideas why this is and how to fix it? 

1
H
Runaway Baby
1 year ago
M
Runaway Baby
mathilde.dbzRunaway Baby
posted in Android

Bluetooth connection

Hello, my deezer music is not playing on my JBL speaker, but itbis coming out of my Phone speakerMy JBL speaker is working fine with the other apps (YouTube, Facebook, Netflix, etc.) Can you help me ? I tried to turn off the speaker, my Phone, unpaired everything but it is still not working ... I am using Deezer Beta

1
Superschlumpf
Deezer Legend
1 year ago
C
Tiny Dancer
Chris99Tiny Dancer
asked in Android

Android App Icon Colour Change

Am I able to change the app icon colour from black to white on android? 

1
Superschlumpf
Deezer Legend
1 year ago
M
Runaway Baby
MagusRunaway Baby
posted in Android

Downloading Playlists

I have issues with downloading playlists, or some songs from a specific playlist. There’s some songs that simply get corrupted with time, in a way that songs play on fast forward or the sound is filled with distortion.I feel like the option to re-download or force download of a specific songs should be part of the software. Or even having an option to force a whole playlist to check/verify that each songs are indeed downloaded.I wouldn’t ask this if the feature of downloading missing songs would work correctly. I remember a feature which was fix download? I’ve no idea why I can’t use that option anymore. Also, there’s an option to replace a song when it’s no more available in my country. It would be very nice to have that option always available. When I replace a song, and realize the recording is not exactly what I used to have,  and I want to be replacing the song without it to lose its position in the “Recently Added” playlist order.

3
lm41
Lover
1 year ago
V
Runaway Baby
Viper-Rose
posted in Android

no volume through device, head phones, or Bluetooth speaker

No matter what I use, of all the troubleshooting I have been doing nothing is fixing the issue of absolutely no volume! Yet just a few hours ago it was working just fine. How do I fix this?

1
Yula
Moderator
1 year ago
W
Runaway Baby
WotchaRunaway Baby
asked in Android

Secure connection error

Hi all. I have a Fire tv Cube running FireOs version 7.2.8.5. I have been using Deezer for ages and have it on my mobile and tablet as well as the Cube. Started Deezer this morning on the cube and I get the message. "A secure connection is recommended to use this app. We were unable to establish a secure connection and recommended that you try again later". I've done all the normal things, forced stop cleared cache and even uninstalled and reinstalled. Ive tried with and without a vpn. Everything works fine on mobile and tablet. Any ideas?

2
W
Runaway Baby
1 year ago
S
Runaway Baby
Simon123456Runaway Baby
asked in Android

Android login still impossible

For months it has been impossible to login in the android app. My system is Galaxy S7 / Android 8.0.0 Today I tried: reinstalling, force stopping, clearing cache and data; still no success

5
S
Runaway Baby
1 year ago
M
Runaway Baby
MrMayhemRunaway Baby
asked in Android

Deezer don't load the tracks.

Heeey Guys, Everything gud ?? So, about a couple weeks ago, My deezer app started get some problems to load the tracks, I select and press play and the music enters in a infinite load, even when I play my download playlist. And yes, I tried to switch the storage, the cache option, install and Uninstall the app and nothing works.Searching solutions I came across a lot of people complaining about this exactly problem like 4 years ago. So, if you know how can I fix that let me know. And deezer, shame on you, your guys have the same problems for like, 4 years and nothing has done to fix that, last chance, if this don't work, I'll cancel my subscription and migrate to Spotify. 

2
M
Runaway Baby
1 year ago
N
Tiny Dancer
nenad acimovicTiny Dancer
asked in Android

Unable to activate my Deezer premium account on new device

I have Deezer premium as part of my operator package. But, since i changed my device I'm no longer able to activate my premium account on new mobile device 

1
Yula
Moderator
1 year ago
A
Runaway Baby
ashleighhjonessRunaway Baby
asked in Android

Recently added

Does anyone else get the same issue? When on favorite tracks, filter by 'recently added' I can't go down the line. After track number 1  it thinks its my last song and I can't skip right  nor does it continue to play??  It's really annoying me. So much so, I may have to cancel and try Spotify! 🤦‍♀️ Been with Deezer 5/6years! 

6
Yula
Moderator
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE