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Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 622 Topics
  • 3,007 Replies

622 Topics

E
Runaway Baby
Empty1553Runaway Baby
asked in Android

Suggestions for improvement.

Hello. I love your app, but I would like 2 things to be fixed/added. Firstly, please add the ability to like a track from the quick settings. I will attach screenshots for comparison with another streaming service, so that you understand exactly, because I write through a translator.Like in quick settings  And there is a bug in the application when using gestures. (there is an empty space at the bottom and the navigation in the application does not work correctly until you re-enter it)Gestures bugThanks.

1
Yula
Moderator
1 year ago
B
Runaway Baby
BXIIIRunaway Baby
asked in Android

Moods not showing on Android

Hello, since a week when i click on the flow, it does play but there is no list in the mood wheel to select from. Clicking on it will pop the coloured wheel and disappear.Using the “dislike” and change style button works but being able to do this from the wheel is the goal here.All tracks, favorites, etc intact. Any else experienced this?Android 13 here

3
awesomemac
Deezer Legend
10 months ago
A
Runaway Baby
AdirandielRunaway Baby
asked in Android

App crashes when viewing new albums

App crashes everytime I try to select an album Ive never listened to. The app was reinstalled a week ago, Ive deleted cache memory, restarted phone, and logged out plenty of time.Did not have this issue prior to reinstall.

1
awesomemac
Deezer Legend
6 months ago
B
Runaway Baby
Billy JoeRunaway Baby
asked in Android

Tenho plano premium e tem musicas q nao baixa

Olá tive acesso ao Deezer pago através da assinatura que fazo do Meli+ do mercado livre ...e notei que tem musicas q eu vou baixar pra ouvir offline porem nao baixa e fica indisponível na hora de ouvir sem ter a necessidade de conexão Gostaria de que vcs resolvessem esse problema ou me explica o pq disso

1
GropplerZorn
Deezer Legend
8 months ago
C
Runaway Baby
Cara me messRunaway Baby
asked in Android

requires API auth

I keep getting API auth required message.

2
A
Tiny Dancer
11 months ago
E
Tiny Dancer
Eder GodoyTiny Dancer
asked in Android

Dezzer problem

 

1
Nina Nebo
Deezer Legend
7 months ago
J
Runaway Baby
jwest09Runaway Baby
asked in Android

app and account duplication

When I have my app open and I'm listening yo music the playlist changes to a Chinese playlist and then tells me someone is using the app on another device please help

4
J
Runaway Baby
1 year ago
E
Runaway Baby
eddy970Runaway Baby
asked in Android

error

Message keeps coming up that I'm using account in multiple devices and that's not true... Help

2
E
Runaway Baby
4 months ago
B
Runaway Baby
BrianWRunaway Baby
asked in Android

fitbit versa3

Hi, I can't up load music to my versa3. I've replaced software checked internet setting etc but still get the same message as attachment. I've got a fault logged with Fitbit but checking if this is something you could help with. It was fine a couple of weeks ago. Kind Regards  

1
Yula
Moderator
1 year ago
awesomemac
Deezer Legend
awesomemacDeezer Legend
asked in Android

Android bar without Deezer

Well, I’m just curious:In the past when using Deezer on my Android phone, there was a Deezer icon in the Android bar (where you also can see the clock and battery).Now it’s not there anymore? Am I the only one or do other Android users have the same? It’s no big deal, but I was just wondering about this.This picture I pulled from the internet:  And this is mine: 

2
awesomemac
Deezer Legend
1 year ago
H
Runaway Baby
HubbaBubbahRunaway Baby
posted in Android

any update on the bug that makes your playlists play in reverse?

I love the app but this bug is going to make me switch 

1
Yula
Moderator
1 year ago
R
Runaway Baby
RiikkaRunaway Baby
asked in Android

app turns off while in use

I have an annoying problem, the deezer app shuts down in the middle of listening to music, even several times during the same song. The connection has been checked and the problem is not there  because it shuts down the whole application. This problem has been going for a year now and is only getting worse. I use android

4
Leonídia.Deezer
Community Manager
6 months ago
S
Runaway Baby
s1xkill3rRunaway Baby
posted in Android

MyMp3s is showing infinite loading on Android

I am trying to upload my mp3s to the cloud via mobile, but infinite loading is showing. I know that feature is working on PC, but this was the reason to quit Spotify. 2 weeks ago this method worked. Now, why it is not working?I will switch back to Spotify if this is not working,

5
Jaime.
Community Manager
1 month ago
M
Runaway Baby
mathilde.dbzRunaway Baby
posted in Android

Bluetooth connection

Hello, my deezer music is not playing on my JBL speaker, but itbis coming out of my Phone speakerMy JBL speaker is working fine with the other apps (YouTube, Facebook, Netflix, etc.) Can you help me ? I tried to turn off the speaker, my Phone, unpaired everything but it is still not working ... I am using Deezer Beta

1
Superschlumpf
Deezer Legend
1 year ago
J
Runaway Baby
jab2kRunaway Baby
posted in Android

the new version keeps forgetting what it was doing

I have a very simple set of requirements : I'd like to be able to start the app and have it immediately continue playing my favorites in shuffle mode, picking up where we left off the last time I listened. I've also downloaded all of my favorites to local storage, so as to not depend on internet connectivity. Mileage on this wasn't great in the past but now every time I start up,(1) The app spends a lot of time trying to contact Deezer servers before actually starting to play music, and(2) it forgets what it was doing the last time, which means I need three clicks to restart the shuffle mode inside the favorites playlistWat do?

1
Leonídia.Deezer
Community Manager
4 months ago
A
Runaway Baby
Arjen A.Runaway Baby
asked in Android

Moblie app says no

App on my Phone suddenly  stopped working. App tells me: can't load pages - try again. Did that, get the same message  Phone is connected by WiFi, and provider. Tried to log out, that doesn't work either. Works fine on laptop.

1
Johnathan.Deezer
1 year ago
W
Lover
WznOwenLover
posted in Android

Suboptimal UX with downloaded Podcast

When I hit the download podcast button in the Android app, it seems like it is non-responsive and nothing happens, however when checking the download section it will have downloaded apparently. This is annoying as when going though a large list of podcasts, you can not distinguish which ones you have already downloaded.This same behaviour is also prevalent when removing downloaded podcasts: hitting remove podcast doesn't actually seem to do anything. Only when you leave and re-enter the downloaded podcasts menu you will see that they have actually been removed. Device: Pixel 6 - Android 13 - Deezer 7.0.24

3
Yula
Moderator
1 year ago
A
Runaway Baby
Andrew BartonRunaway Baby
asked in Android

Favourite artists keep getting removed.

For some reason i keep finding artists i have favourited have been removed from my favourites list without me doing so. Any ideas?thanks

1
Johnathan.Deezer
1 year ago
R
Runaway Baby
RiikkaRunaway Baby
asked in Android

Kappalejärjestys

Parin vuoden ajan nyt jaksanu katsoa kun suosikki kappaleet vaihtaa järjestyksen vanhimmasta uusimpaan vaikka on valittuna uusimmasta vanhimpaan. Eikä päivitä sitten millään valittua järjestystä. Ja nimenomaan soittaa vanhimmasta uusimpaan ja näkymä päinvastoin koko ajanMenee HERMO!!

1
Yula
Moderator
1 year ago
D
Tiny Dancer
darwedTiny Dancer
asked in Android

Autre appareil connecté - Deezer en pause

BonjourJe pense sérieusement mettre fin a mon abonnement.J’ai encore ce probleme de multi connection qui met deezer en pause et je ne peux rien y faire.J’ecoute sur mon mobile. Mon PC est eteint.Je viens de changer mon mot de passe au cas ou qqln se connecterait avec mon compte mais ça ne change rien ! Comme quoi il y a bien un bug chez vous.Merci de corriger cela, ce n’est pas la première fois et c’est insupportable.Je paye pour cet abonnement, et ce soir je veux me poser avec des amis et ecouter tranquille quelque chose et je vais devoir mettre la radio ! Grrrrrrrrrr.Le pire c’est de pas avoir une solution rapide et etre obligé d’attendre une action de deezer, mais quand ???PFFFF

1
A
1 year ago
A
Tiny Dancer
Anne CTiny Dancer
asked in Android

No deezer year this year

My homepage still doesn't display deezer year whereas it seems to be working for everyone. What can I do ?

1
H
Tiny Dancer
1 year ago
Y
Runaway Baby
Yames amalfiRunaway Baby
asked in Android

deezer abbonamento

Non riesco ad effettuare il pagamento per fare deezer premium, cosa posso fare ?

1
Yula
Moderator
1 year ago
N
Runaway Baby
nyx1Runaway Baby
posted in Android

Start/stopping & skipping around

Now the issue that I was having with my Xbox is happening in my car it is stopping and starting songs. it is skipping songs repeating songs. I've turned it off completely. shut down the app and force it to stop. turn my car off open the door and it was still playing when I turn the car back on. I don't understand what's going on

3
Alfredo.Deezer
Community Manager
1 year ago
L
Runaway Baby
LaKi MilutinovicRunaway Baby
asked in Android

second device

When I'm listening a song song is break and Deezer tell me can't play on second device but I have only one device log in on Deezer...

1
Johnathan.Deezer
1 year ago
M
Runaway Baby
MaellevRunaway Baby
asked in Android

Fail to load

Bonjour, après avoir fait la dernière MAJ de Deezer, j'ai eu depuis 2 jours une incapacité à écouter quoi que ça soit sur mon telephone. Ça me mettais le message "Requested content is not loading/fail to load".J'ai donc suivi les instructions sur deezer support : vider le cache, changer de connexion internet, redémarrer mon téléphone, réinstallé l'appli.Maintenant je n'ai plus le message d'erreur qui s'affiche de suite, mais un chargement de la musique qui n'aboutit jamais à sa lecture.Pouvez vous m'aider? Merci

1
Johnathan.Deezer
1 year ago
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