Im struggling with a Downloading issue my favourite tracks show all the green dots that they are finished downloading but at the top shows notification that its downloading still and couse of this my other playlists dont download at all even though i select download.It seems that the download is stuck cause it doesnt move.What must I do here cause this taking way too long
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Hello
That’s bad news! 
I’ve already cleared the cache of your account from our end so that will help.
Please try to clear it also on your Deezer app. I can see that you are using an Android device so please follow these steps:
If you are using the battery saving mode on your device, turn it off while you are carrying out this test.
- Go to your device settings
Apps & Notifications Deezer Storage & Cache Clear Cache - Open the Deezer app Gearwheel in the top right corner Log out at the bottom of the page
- Turn off then on your device
- Log in to Deezer
- Stream a few songs and navigate in the app
Your Downloaded music on Deezer will be deleted, but you can easily download your favourite playlists and albums from your Favourites.
Thanks :)
Hey Alfredo thanks for your troubles but its been sorted I did clear my cache and all is downloading.
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