Answered

Android login still impossible

  • 6 August 2022
  • 5 replies
  • 42 views

For months it has been impossible to login in the android app.

 

My system is Galaxy S7 / Android 8.0.0

 

Today I tried: reinstalling, force stopping, clearing cache and data; still no success

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Best answer by Simon123456 6 August 2022, 11:59

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5 replies

Hey @Simon123456 

Is there an error message? If yes, which?

@dee_dirk 

No error message,

just a never-ending loading screen.

 

@Simon123456 

Do you save to SD card?
If yes: Please try with internal memory.

@dee_dirk 

I do have an SD card.

The android system settings have been 'internal storage' for the deezer app.

 

I don't remember any settings in the deezer app to save to external storage, and I wouldn't be able not access them now.

 

Anyway, I removed the SD card but the login issue persists. 

@dee_dirk 

Login worked now after I restarted the phone with the SD card removed.