Skip to main content
Guitar Hero
ashleighhjoness
Guitar Hero
Jul 26, 2022 7:51 PM UTC
Answered

Recently added

Does anyone else get the same issue? When on favorite tracks, filter by 'recently added' I can't go down the line. After track number 1  it thinks its my last song and I can't skip right  nor does it continue to play?? 

 

It's really annoying me. So much so, I may have to cancel and try Spotify! 🤦‍♀️ Been with Deezer 5/6years! 

    This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link
    Yula
    YulaAnswer
    Deezer Staff
    Aug 3, 2022 2:01 PM UTC

    Hey there @ashleighhjoness, 

    I can not reproduce the issue. 

    When you change the filter in “recently added” can you slide the list down as to refresh it. 

    Then click on the first song, and it should work. 

    Let me know how it goes! 

    Thanks 

    (She/her) add your pronouns to your signature!
    View in thread

    6 replies

    Yula
    Deezer Staff
    Yula
    Deezer Staff
    Jul 27, 2022 3:40 PM UTC

    Oh noo @ashleighhjoness, 

    I can’t reproduce the issue, I am sorry you are experiencing this. 

    Have you tried reinstalling the app? 
    Does it help? 

    What version of Android do you have on your mobile? 

    What version of the app? 

     

    (She/her) add your pronouns to your signature!
    Guitar Hero
    ashleighhjonessAuthor
    Guitar Hero
    Jul 30, 2022 4:21 PM UTC

    7.0.9 22 is the version I have currently. It's driving me mad :(

     

    I've logged in and out, uninstalled and reinstalled. Don't know what else to do?? 

    Yula
    Deezer Staff
    Yula
    Deezer Staff
    Jul 31, 2022 1:45 PM UTC

    hey @ashleighhjoness, I can’t understand what the issue is, sorry! 

    Could you please send me a video of what you see? 

    Thanks 

    (She/her) add your pronouns to your signature!
    Guitar Hero
    ashleighhjonessAuthor
    Guitar Hero
    Jul 31, 2022 6:12 PM UTC

    @Yula hopefully this will show you what I mean 🤞 it won't let me upload a video so here's a screenshot 

     

    Guitar Hero
    ashleighhjonessAuthor
    Guitar Hero
    Jul 31, 2022 6:12 PM UTC

    Even though its the first song, top of the list. It thinks it's the last song snd won't go to the next song if that makes sense.

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    Aug 3, 2022 2:01 PM UTC

    Hey there @ashleighhjoness, 

    I can not reproduce the issue. 

    When you change the filter in “recently added” can you slide the list down as to refresh it. 

    Then click on the first song, and it should work. 

    Let me know how it goes! 

    Thanks 

    (She/her) add your pronouns to your signature!
    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement