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One Hit Wonder
nenad acimovic
One Hit Wonder
August 4, 2022
Answered

Unable to activate my Deezer premium account on new device

  • August 4, 2022
  • 1 reply
  • 187 views

I have Deezer premium as part of my operator package. But, since i changed my device I'm no longer able to activate my premium account on new mobile device 

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    Best answer by Yula

    Hello @nenad acimovic, 

    Are you sure you are connected to the right account? 

    Try logging out and back in, if the issue continues please contact our Costumer Care team here!

    1 reply

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    August 4, 2022

    Hello @nenad acimovic, 

    Are you sure you are connected to the right account? 

    Try logging out and back in, if the issue continues please contact our Costumer Care team here!

    (She/her) add your pronouns to your signature!
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