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Unable to activate my Deezer premium account on new device

  • August 4, 2022
  • 1 reply
  • 170 views

I have Deezer premium as part of my operator package. But, since i changed my device I'm no longer able to activate my premium account on new mobile device 

Best answer by Yula

Hello @nenad acimovic

Are you sure you are connected to the right account? 

Try logging out and back in, if the issue continues please contact our Costumer Care team here!

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1 reply

Yula
Deezer Staff
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  • Deezer Staff
  • Answer
  • August 4, 2022

Hello @nenad acimovic

Are you sure you are connected to the right account? 

Try logging out and back in, if the issue continues please contact our Costumer Care team here!