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Rising Star
January 22, 2021
Answered

Favourite playlist no longer playing in recently added order

  • January 22, 2021
  • 43 replies
  • 1456 views

Hi

I have enjoyed Deezer for over 5 years and since recent updates, my favourite playlist seems to have a bug. Whenever i want songs to play in recently added order, it plays in default order instead. I have tried deleting app and re installing, i have tried logging in and out. I have tried logging onto my desktop and it is the same there too.

How can this issue be fixed? I am not happy with my playlist as a result, so annoying :(

Best answer by Tyson

I uninstalled the app on my phone and then reinstalled it and that seemed to correct the error. Hope it helps! 

43 replies

Hitmaker
January 21, 2021

My playlists are in a specific order, and now they are all mixed. However when I go to re-order them, they show up in the correct order. Please help!!

SabieAuthor
Rising Star
January 25, 2021

I am still waiting for an answer to my query. If i learn anything, will let you know. Sorry to hear you are having similar issues too. :(

 

I won't be renewing membership and maybe looking at other music sites if this is not addressed or handled properly. 

TysonAnswer
Hitmaker
January 25, 2021

I uninstalled the app on my phone and then reinstalled it and that seemed to correct the error. Hope it helps! 

Rudi
Ultimate Superstar
Ultimate Superstar
January 25, 2021

Hey @Tyson 

That's because you've updated the app to our latest version, where this was fixed. Thanks for sharing! :relaxed:

SabieAuthor
Rising Star
January 25, 2021

I also tried deleting the app and re installing and it did not work :(

Rudi
Ultimate Superstar
Ultimate Superstar
January 26, 2021

Because there's a gradual rollout of the new version, you might not have 6.2.19.55 yet. Could you please confirm this @Sabie?
Thank you for your support!

SabieAuthor
Rising Star
January 26, 2021

Ahh OK OK!

 

I have 6.2.18.86 version. Do you know when the latest version will be available to download ? 😊

 

Thank you for your help. 

Rudi
Ultimate Superstar
Ultimate Superstar
January 27, 2021

It goes bit by bit, for security reasons @Sabie :relaxed:

Probably this week or beginning of next, at its latest. As soon as you get it, let me know :wink:

SabieAuthor
Rising Star
January 27, 2021

Thank you, i will get back to you by the end of next week :) 

SabieAuthor
Rising Star
January 27, 2021

@Rudi I have managed to download the update and it is working now. Thank you so much for your time /help.

 

Asaybi x