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Rising Star
January 22, 2021
Answered

Favourite playlist no longer playing in recently added order

  • January 22, 2021
  • 43 replies
  • 1456 views

Hi

I have enjoyed Deezer for over 5 years and since recent updates, my favourite playlist seems to have a bug. Whenever i want songs to play in recently added order, it plays in default order instead. I have tried deleting app and re installing, i have tried logging in and out. I have tried logging onto my desktop and it is the same there too.

How can this issue be fixed? I am not happy with my playlist as a result, so annoying :(

Best answer by Tyson

I uninstalled the app on my phone and then reinstalled it and that seemed to correct the error. Hope it helps! 

43 replies

Rudi
Ultimate Superstar
Ultimate Superstar
January 28, 2021

Thank you @Sabie you make Deezer a better platform, thank you for your feedback! :relaxed: Keep us posted!

SabieAuthor
Rising Star
March 18, 2021

Hi@Rudi How are you? I seem to be having the same issue again? My Deezer favourite playlist is not playing recently added in the correct order. Could you advise on how to fix this? :) 

Freezer
Rockstar
Rockstar
March 18, 2021

Hi @Sabie. You may have tried this, but as you haven’t mentioned it I’ll throw it in, and apologies if you do already know about this.

At the top of the track list in each playlist (on the right side of the phone screen, opposite the Download button), there’s a little dropdown menu with arrowheads pointing up and down.

If your playlist gets out of order, check here. If it’s set to Default or A-Z, try tapping “Recently Added”. And if it’s already on “Recently Added”, try first tapping A-Z, then tap “Recently Added” again.

I don’t know if this will fix your problem, but it’s fixed mine more than once.

Best wishes.

SabieAuthor
Rising Star
March 18, 2021

Hi :)

 

Thanks for trying to help. Unfortunately, i have tried this and no joy! I wonder if they have a new app update and this is the root of the issue. We will see. Is that the case @Rudi ?

 

Thanks again

 

:) 

Freezer
Rockstar
Rockstar
March 18, 2021

Many thanks for clarifying. You can check your app version via Deezer settings > About.

I think I’m up to date, and have version 6.2.22.90 on Android and 8.34.0.5 on iPhone.

Rudi
Ultimate Superstar
Ultimate Superstar
March 20, 2021

Exactly what @Freezer said, @Sabie we need that app version and Android version too, as not all users are experiencing the same :relaxed:

Have a great weekend!

SabieAuthor
Rising Star
March 20, 2021

Hi

 

I am using 6.2.22.90 version.. Is this the latest version? @Rudi 

Rudi
Ultimate Superstar
Ultimate Superstar
March 22, 2021

Not yet, 6.2.23.93 is the latest but our rollouts are gradual - so it might be reaching out at any day now - keep me posted! @Sabie 

SabieAuthor
Rising Star
March 30, 2021

@Rudi

Hi Rudi,

Thanks for letting me know. I still haven't received the update and I have uninstalled and re installed and no joy :(.. Do you have any idea as to when I will receive the update?

 

Kind regards

 

Asaybi 

Rudi
Ultimate Superstar
Ultimate Superstar
March 31, 2021

Hey, Asaybi @Sabie 

It's an automatic process, opening up to more and more users gradually. Basically, it's still rolling out :relaxed:

I need you to test it when it gets to you. Keep an eye on it and let me know!