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I was once subscribed to your service sometime this year (2019) and was paying $5.99, which was a reasonable price for me being a college student. I cancelled my subscription recently because I was changing my payment option. However, when I tried to resubscribe, I am now being asked to pay $9.99. This is definitely out of my price range and I’m disappointed that the price changed without me being notified about it (unless there was some promotion going on that I was not aware of). I live in Jamaica and $9.99 when converted to my currency is way too much for me. My country cannot benefit from the student plan option so I am left without the subscription all together. Can you help at all with this? Thanks much for your response! Lori
I've noticed that the Android app doesn't always remember whether I've turned on Repeat One or not - sometimes it'll turn itself off, other times it'll turn on randomly. Today I noticed it turn off as it plays for the second time. This is on Android 11, Samsung Galaxy S20+ stock rom.
Hi, everytime I log into Deezer on Chrome my favorite tracks playlist option “sort by recent...” is broken on Android. As in the playlist goes backwards, playing oldest from newest. It’s been doing this for a few years and having to clear my cache and re-download everything each time is getting boring, any idea on how to stop that from happening ?
Deezer continues sending me deals but they say I am not eligible, they won’t say why. I’m not paying $9.99 or $14.99 when they are offering a $5.99 deal. What’s their problem?
I am not seeing most of the album art of the CDs I've already downloaded or the ones I'm streaming for that matter. Please help me with this.
Ho notato che l'importo dell'abbonamento che mi viene scalato automaticamente dal conto ,è aumentato. Non ho ricevuto nessun avviso circa il cambio di costo. Chiedo gentilmente spiegazioni Cordiali saluti
in my account I can no longer load the latest plays and I can not listen to the latest songs of those I follow Thanks
Now for 6 months ive been asked twice a month, to pay my subscribtions. I pay once a month…. and im fine. now a sudden Deezer declined my payment. for this month. whats going on? and why am I paying for 3 devices subscribtions while I use one?
I have my favorites in order of recently added. However recently when I play the first song, it's stops after it and advises I can't go 'right to the next song as its the last on te plYlist even though its top? Anyone have any suggestions on how to fix? I've re downloaded the app, I've changed the order etc.
In the last 2 months I have been charged € 4.99, on top of the normal subscription fee of € 10.99. Do you know what it is and how to eliminate it?
Why is my music missing on one of my phones? I had been trying to open my account on an old phone, had all sorts of problems resetting passwords. l can get all my music on a different phone. On this phone, l keep re-installing deezer app but my music isn't there (except for 1 album). Can you help?
I can not connect to my Deezer family account, it has my mum and my dad in it can u help me?
Hello, I have about 9 months left of my year-payed Premium acccount. For some time I have been living in another country. Is it possible to change countries without having to cancel my current subscription? Is it strictly obligatory to provide a new payment method of my new country when changing countries? Many thanks in advance for help
Ik heb een nieuw telefoontoestel. Ik heb de telefoons laten configureren. Nu wil ik mijn muziek luisteren op mijn nieuwe toestel maar er staat dat ik geen deezer premium abonnement meer heb. Graag hoor ik van u
I have almost 600 tracks in my ‘favourite tracks’ playlist. I can’t download this playlist because of the huge space it would take on my phone. However, I only end-up listening to the 10-15 last songs I inserted in the playlist. I travel a lot these days and its a bit annoying not to be able to listen to my last fav songs. I would like if possible a dynamic upload feature allowing us to download the last few songs of the ‘favourite tracks’ playlist, and once these songs get crippled by new songs they get un-downloaded. Cheers.
I offer the improvement for and academical music representation on Deezer catalog which can improve listening and discovering experience. Here is my idea: Academical music representation in the catalog should differs from representation of regular songs. For regular songs we have such credits: Artist Track name Album But academical music have such credits (as minimum): Track name Performer (Front-man/soloist/orchestra/band which performs the piece) (this type of entity is pretty close to Deezer’s “artist” entity) Author (composer which created the original composition (composed it)) (also close to Deezer’s “artist” entity) Work (composition) (one “work” can be performed by different “performers”) Recoding (the “Performer” and “Work” combination) (close to the Deezer’s “album entity”) Example: Track name: “1. Introitus: Requiem” Performer: “Berliner Philharmoniker”&”Herbert Von Karajan” Composer: “Wolfgang Amadeus Mozart” Work: “Requiem in D minor, K.626” Recording: “Berliner Philharmon
I would like to renew my subscription as like from day one which i had same amount pls fix it
i cant cast deezer to the cambridge cxn v2,spotify works but deezer doesnt!
I keep seeing artists in my 'Recently played' that I have not been searching. I have tried changing my password multiple times with no luck and I've tried to look at my linked devices but only my phone appears and no others devices are listed. What is happening?
When my player starts playing recommended songs, I’d like to add more songs to my queue and/or Listen Next so that I can finish listening to the current song, but I am unable to. The options aren’t available at all.
I have used Deezer for just under 30 years, albeit, some of it has been using a free account. For over a year now, I have subscribed monthly to Deezer using premium and paid a monthly subscription of 129 baht. Unfortunately, my bank card got stolen a few weeks ago so I had to cancel card and get a new one. I forgot to upload my new card details so my subscription was cancelled. I tried to reactive my account but they are now charging three times the amount. I was originally paying 129 baht per month in Thailand but this has not increased to 380 baht per month, which is three times the amount. I messaged them saying I would not pay their new amount as as Spotify is only charging 129 baht per month. I got a reply saying that they are competing with global giants (which I thought would be Spotify) and no apology and they were more than happy for me to leave. I have created many playlists over the years so I asked them for copies of my playlists and this took five days for them to copy scr
Здравствуйте как вернуть средства , а то я на Украине и денег не особо нету
Hello! I have two phones - work and personal. I have been playing a Deezer playlist called 'Nursery Rhymes' mostly on my personal phone for my baby daughter. Suddenly it has a lock icon - I can't see tracks (or play it as a result). I primarily use my personal phone for Deezer when I am home. I don't have this problem on my work phone. Any idea why this is?
I have been with deezer for 6+ years or so!! SUPER HAPPY! Listening it …..24h!!!! Deezer team, how can I give you positive feedback/review? (cant find any review section where I can give you my love )
a few months ago a series of Pink Floyd live recordings (e.g. Embryo, San diego) was released and available on Deezer. now, i get an rather unspecific error message when trying to load the albums. what happened?
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