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i cant downloaded

  • 28 November 2022
  • 5 replies
  • 26 views

I have try everything but songs don’t seem to be downloading it is really frustrating 


5 replies

Hey @Banjicoker 

What device are you using?

iPhone 7

@Banjicoker

Did you book a subscription?
Have you checked Data & Storage to see if there is any storage available?
Have downloads worked so far?
Which version of the deezer app is installed? (-> Settings -> About)

I have a premium subscription 

I have checked and I do have space 

downloads used to work before, it just started all of a sudden  I even deleted and re download my Deezer it still isn’t downloading 

 

the version of Deezer I use is 9.28.0.2

Userlevel 7
Badge +10

What happens @Banjicoker, do you receive an error message? 
Can you send us a screenshot? 

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