Couldn’t find a solution to your problem in our Deezer community? You can still contact Deezer Customer Care:
WEBFORM
Our webformis available at all times, drop us a message and we'll get back to you as soon as we can!
WEBCHAT
Web chat is usually available Monday - Friday (from 09:30 - 17:00 GMT) and Saturday - Sunday (from 11:00 - 17:00 GMT). But there are times we're unable to guarantee support this way - temporarily. You can speak to one of our support representatives via Webchat through our help center
FACEBOOK 💻
Find us on our Facebook page or search Deezer Help on your Facebook.
TWITTER
We’re available @DeezerHelp during the week, between the hours of 09.00 and 17.00 GMT
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the link to the web contact does not work
The link works, there is chat available when working hours, otherwise on the top
Submit a request.
I’m trying to change my email to my account
Sure @Laura Pentecost
Check the links above and let our support team know about it
Hi I hae been remember of Deezer for
Sometime....however it won't let me log in ?
?
Hi there @lizzydripping
Sorry to hear that.
We'll need a few more details. In what device and app is this happening? Are you getting an error message? Have you tried resetting your password?
If you need extra help, please check the links above so that you can reach out to our support team
I've been wanting to close my account permanently but I can't seem to get it done. I just changed my password because people keep on hacking my account. How can I get completely deleted
→ Scroll all the way down → Click on Delete my account
with smartphone app:
Tab Music → settings (gear wheel at top right) → Account management → Manage my account → Delete my account
Hallo team! How can I change the payment from Poland zloty to Ukrainian hryvna?
Hallo team! How can I change the payment from Poland zloty to Ukrainian hryvna?
Your question was answered by @Jaime. in the other thread.
I pay for 1 year , i subscription should end in May 2023. In suprise to day they said my country haiti is now listed, i can’t use Deezer anymore. So i would like to ask why they took my money. ? I need help plz
@dee_dirk i can’t my friend because my country is not listed on the form, then i can’t complete the message i would like to send to them. I should have and email or order form of communication.
@Smithson
Maybe you can find another way. Look here:
Hello,
My payment was cancellend for my Deezer Family account, so now it is Deezer Free.
I already paid it per Ideal yesterday, but it still only gevestigd me Deezer Free. When will my account be set back to Deezer Family?
Hello @Nienke86
Please contact Deezer support, the link is above your post.
Hey deezer support team can you delete my deezer account forever. ASAP. And please send me an email to confirm that its deleted.. thank you
Hey deezer support team can you delete my deezer account forever. ASAP. And please send me an email to confirm that its deleted.. thank you
Hello @chantey.beukes
Please contact Deezer support, the link is above your post.
Hi I would like to delete my dezzer account and community but when ever I try it won't show up anywhere please can i have help many thanks
Hello @Rebecca12 to delete your Deezer Account you need to contact ourDeezer Support Teamand one of our agents will help you. The Deezer Community account has been deleted now. Thanks
Hi @hpguru, I am sorry to hear that you're experiencing this issue.
You can access the webform by clicking on this link.
Regarding your subscription, the current payment on your Deezer account with the email ch****@gmail.com is 10.99 EUR. If you were charged 12.99 EUR, it might be associated with a different Deezer account.
As the Community is an open internet forum and we prioritize your security, we do not request personal data here.
Therefore, I recommend that you contact our customer support here and provide them with a screenshot of your invoice for further assistance.
Since this morning I have a cookie advertising banner telling me to subscribe to premium whereas my account is already subscribed to premium