How to contact Deezer Support

just subscribed as free user in spotify to find my missing song track in Deezer and you know what….there are available there..:)  and being a subscriber with deezer since 2014 with no issues until time...it's really frustrating..i'll be waiting till next week and if still no fixes then i may need to leave... 

For some reason, it's not letting me cancel the subscription, I wish they had a phone number to call but I guess that's  to much to ask for 😡 i bet they will take my money out of my account, that why my bank will refund me because they will stop Deezer from trying to change my account for next month payment and for this month payment because I lost over 550 to 575 songs, I've been with Deezer almost 6 years and this is who they treat a loyal customer. 

Hi @ianazlan 

I've just replied to you on another topic, where we can discuss catalogue matters. Please bear with us so that we can check why the distributors have pulled the content out 

Hey @cjp74 

Sorry for that, please see above the ways to reach out to support, including our Live chat. The songs you "lost" are likely to be part of an issue we're working on sorting out. Thank you for your patience.

Hey deezer support team can you delete my deezer account forever. ASAP. And please send me an email to confirm that its deleted.. thank you

@Roaa.Hatem you need to contact support via this link https://support.deezer.com/hc/en-gb/requests/new

@Rudi May you please help. I have since requested for the Backstage access more than twice in the last 1 and half moths and has not been assisted to get it. I keep getting the message that I have submitted the same request before. My name is “Audinance Kuimba”

Hello again @Mr Bekground 

You didn't have to post here  I meant you should use the channels above to contact our support and they'll look into this for you 

Hi - I have requested access to an artist I manage 5 times with no luck. I have submitted a request to customer service, but have not heard back. Her tracks are here:

https://deezer.page.link/sAqdGH1yUUrhzRU6A

https://deezer.page.link/EcevLgrryFESNeVA8

https://deezer.page.link/t3HPiCTtwJG8MTzf7

https://deezer.page.link/efGMyjbsKZPuZJ5c6

https://deezer.page.link/BZPNQ8E3KJihDnqd7

Can you please help?

Thanks!

Sorry about the delay @Davids4211 but you should wait for Customer Care to reply to you (they probably have by now) because it's quicker to sort out access that way 

HI Im from Colombia!! Yesterday I made the pay to my premium account, but it is not working!!! please help me!!! should I add the support picture with the payment?? thank u