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Answered

Signed up with the wrong Email

  • December 30, 2022
  • 4 replies
  • 83 views
S
Tiny Dancer

I used the wrong emails to setup my account. An email that isn't even mine. I still pay monthly, and have been for over 4 years but how can I retrieve and or correct my account when the option for Login with phone number isn't there?

how can I change the email on my account if I don't have access to it?

Best answer by Jaime.Deezer

Hello @SheSmiles please contact our Deezer Support Team and provide the email and a copy of the payment and one of our agents will be able to help with your request.
Thanks :)

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    4 replies

    Jaime.Deezer
    Community Manager
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    • Jaime.Deezer
    • Community Manager
    • 5271 replies
    • Answer
    • January 3, 2023

    Hello @SheSmiles please contact our Deezer Support Team and provide the email and a copy of the payment and one of our agents will be able to help with your request.
    Thanks :)

    Johnathan.Deezer
    1 person likes this
    • Johnathan.Deezer
      Johnathan.Deezer
    J
    Tiny Dancer

    Bom Dia 

    J
    Tiny Dancer

    Meu e-mail está errado 

    Leonídia.Deezer
    Alien SuperStar
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    Olá @Jean carlos Morais nesse caso sugiro que procure o nosso suporte nesse link informando o email errado e o email correto. Vai precisar enviar junto uma evidência de pagamento caso sua conta seja paga.

    Quando precisar no futuro contatar a nossa comunidade, usa esse link para chegar na comunidade Portuguesa - Aqui

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