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Answered

my Favourite tracks disappeared since my anual subscription expired.

  • January 31, 2026
  • 1 reply
  • 6 views

Please help me get my favourite tracks back. They are missing... it took me years to create with over 1000 songs.... its just missing... 

Best answer by Jaime.Deezer

Hi ​@Duncan Hunter it might be the case that you logged in to the wrong account.
The best hing to do is to contact our Deezer Support Team and one of our agents will help with your request.
Thanks 

1 reply

Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • Answer
  • February 1, 2026

Hi ​@Duncan Hunter it might be the case that you logged in to the wrong account.
The best hing to do is to contact our Deezer Support Team and one of our agents will help with your request.
Thanks