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September 7, 2018
Answered

Music on my Flow that I don't like

  • September 7, 2018
  • 56 replies
  • 661 views
So the last three weeks my flow has been off kilter. It looks like one genre of music keeps popping up that I don't like and despite unliking them consistently they keep popping up. I've gone through my favourites to see if anything there could be the culprit but I just can't find it.
Is there a way to see what songs made Flow think I'd like that song. Then I can unlike that from my favourites.
Thank you in advance.
Best answer by Rudi

Hi there@AVXlnce 

Thank you for your patience. As I've mentioned before, due to large feedback, our devs are working on this. We should see an improved feature soon, both for artists and songs. Do you have a desktop or iOS device? The changes have taken place in these platforms first, with Android following soon 👍🏼

56 replies

Rising Star
April 20, 2021

I’ve logged out several times in the past few weeks.  Still can’t get Magma, Orme and Ange to go away.  I don’t know why I cannot tailor my music to meet my tastes.  Extremely frustrated here.

Rudi
Ultimate Superstar
Ultimate Superstar
April 22, 2021

I've had a chat with our devs and the way you should get this to work is by using the option 'do not recommend this artist' from one of our apps. It should then reflect on the Sonos one when you're playing Flow. @AVXlnce 

You mentioned you're unable to do this - I wonder, even from a desktop on browser?

Rising Star
April 22, 2021

Android Phone, iPad, laptop, cannot make the offending music go away.  I’ve tried to go straight to Deezer and do not recommend this artist but the artists still play when using Sonos which is what I use when I am in my office during the day.  It is not an issue when streaming direct from Deezer to my vehicles.

 

Rudi
Ultimate Superstar
Ultimate Superstar
April 24, 2021

Thanks a lot for this confirmation @AVXlnce 

I've passed it on and will wait for more info so that I can share it with you. It's a bit odd, I must say. If you're not getting the same artists when listening to Flow in the car or the phone, we need to dig deeper with the Sonos.

Rising Star
April 24, 2021

I agree, it’s odd.  The playlists aren’t even near the same.  If I play Mix-Robert Fripp with Sonos I get completely different artists and songs with Robert Fripp Mix in my vehicle coming straight from the Deezer app.  Still get logged off if I use Android Auto, though.  It’s as if you don’t want to play nicely with others.

 

Rudi
Ultimate Superstar
Ultimate Superstar
April 26, 2021

Funnily enough, the reason why we're revamping our Sonos integration is because we like them a lot @AVXlnce :smile:

Please don't take offense but have you checked your credentials to see if you're not logged under a duplicate account? I say this because I'd like to leave no stone unturned while our devs can come up with a suggestion.

Rising Star
April 26, 2021

Funnily enough, the reason why we're revamping our Sonos integration is because we like them a lot @AVXlnce :smile:

Please don't take offense but have you checked your credentials to see if you're not logged under a duplicate account? I say this because I'd like to leave no stone unturned while our devs can come up with a suggestion.


Only 1 account.  Credentials are correct.

Ultimate Superstar
April 26, 2021

Today I had enough of Masterboy on my FLOW. From 90’s.

I needed to ban the whole artist.

Now it means also I won’t here LEGIT dj version of Masterboy songs like:

Now I am happy, these tracks on playlists and no more Masterboy in my FLOW. I hope…

This is good about Deezer, you can make FLOW yours… just ban them all.

Rudi
Ultimate Superstar
Ultimate Superstar
April 27, 2021

Hey, @AVXlnce bug report ticket created with all the info you provided. It's hard to determine an ETA for the solution, but we're looking into it :thumbsup_tone2:

Rising Star
April 27, 2021

Thank you.  In the mean time I’ll just keep unliking these annoying performers.