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One Hit Wonder
Tiaan.du.Preez
Sep 7, 2018 11:34 AM UTC
Answered

Music on my Flow that I don't like

So the last three weeks my flow has been off kilter. It looks like one genre of music keeps popping up that I don't like and despite unliking them consistently they keep popping up. I've gone through my favourites to see if anything there could be the culprit but I just can't find it.
Is there a way to see what songs made Flow think I'd like that song. Then I can unlike that from my favourites.
Thank you in advance.
    Rudi
    RudiAnswer
    Ultimate Superstar
    Oct 16, 2019 10:37 AM UTC

    Hi there@AVXlnce 

    Thank you for your patience. As I've mentioned before, due to large feedback, our devs are working on this. We should see an improved feature soon, both for artists and songs. Do you have a desktop or iOS device? The changes have taken place in these platforms first, with Android following soon 👍🏼

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    Rising Star
    AVXlnce
    Rising Star
    Apr 15, 2021 6:07 PM UTC

     of the last  songs have been songs by Magma that I have previously unliked MULTIPLE TIMES.  Not a game?

     

    Rising Star
    AVXlnce
    Rising Star
    Apr 16, 2021 2:34 PM UTC

    I’ve disliked this song/group literally dozens of times and it just keeps coming back.

    Rising Star
    AVXlnce
    Rising Star
    Apr 16, 2021 10:49 PM UTC

    Ange, Orme, Magma.  CANNOT make them go away.

    Rising Star
    AVXlnce
    Rising Star
    Apr 17, 2021 2:48 PM UTC
    Skipped to the next song but it was MAGMA that I unliked AGAIN.  You can see the “OK, we won’t recommend this song again” but that has no impact.

     

    Rising Star
    AVXlnce
    Rising Star
    Apr 17, 2021 3:45 PM UTC
    Cannot make Magma go away
     

     

    Rudi
    Ultimate Superstar
    Rudi
    Ultimate Superstar
    Apr 17, 2021 6:23 PM UTC

    Ok @AVXlnce 

    So you're not using a Deezer app, but the Sonos control app. So it isn't a bug, but a feature which is lacking.

    Rest assured, the solution for this is in the making. Our teams have been working on a Sonos revamp for their app, and we're taking huge strides to get it done. Please hang in there and in the meantime, please use the Deezer mobile app to "do not recommend this track" for the tracks in question :relaxed:

    Rising Star
    AVXlnce
    Rising Star
    Apr 17, 2021 6:30 PM UTC

    Your team has allegedly been working on this fix for well over a year now.  And if I’m listening on Sonos I can’t use the Deezer app to stop the annoying songs.  I’ve reached out to Sonos on this as well.  My patience is running thin.

    Rising Star
    AVXlnce
    Rising Star
    Apr 17, 2021 11:29 PM UTC

    I’ve gone to the Deezer app and told it to not recommend these artists.  Will this carry over to Sonos as well?

     

    Rising Star
    AVXlnce
    Rising Star
    Apr 18, 2021 12:03 AM UTC

    Apparently not.  Magma just came up again.

    Rudi
    Ultimate Superstar
    Rudi
    Ultimate Superstar
    Apr 20, 2021 4:49 PM UTC

    It shouldn't show up on your recommendations @AVXlnce so I recommend refreshing your Sonos by logging out, waiting a few minutes, then logging back in.If Magma shows up, then let me know.

    And yes, we've been working (not on a fix) but on a revamped Sonos experience since last year - and the results will be hopefully better than we expect - worth your wait!

    This is because we actually have a partnership with them, which makes things different. Waiting for an update on the release date, and once it's here, I'll be sharing it with you straight-away, I promise :thumbsup_tone2:

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